More on Me + Em – Page 2737
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AnalysisIceland conference: Malcolm Walker in wonderland
A £4m managers conference might seem excessive, but Iceland chief Malcolm Walker thinks it’s worth every penny. Jennifer Creevy reports from Florida.
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AnalysisNeed to know: Postal strikes
The result of a ballot on a national postal strike was expected as Retail Week went to press, but retailers have already been hit by a wave of local strikes.
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AnalysisSimon Bentley: Planning a comeback at Blacks?
Last week Retail Week revealed that sports retail veteran Simon Bentley is plotting a return to Blacks. Lisa Berwin finds out more about the man.
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AnalysisFamily-run retailers
Some of the best performing retailers in this tough economic climate are family-run. Joanna Perry asks what gives their businesses the extra edge.
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AnalysisWarehouse staff: Manning the backroom
They may not be customer facing but warehouse staff are as important as store staff and should be treated as such – particularly during peak Christmas trading, says Liz Morrell.
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Analysis
Retail IT Summit: Retail’s united front
Even in those businesses doing well, IT departments are being asked to do more with less. This year’s Retail IT Summit gave retailers the chance to get together and discuss how they are approaching what they euphemistically describe as a challenge. Joanna Perry reports.
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AnalysisThe career cost of bad manners
Good etiquette makes climbing the career ladder that much easier, says Sara McCorquodale.
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Analysis
What it’s like to work at Qvc
The inside view from human resources director Frank Robinson.
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OpinionRetail surgery: Ensuring CCTV evidence can be used in court
We have CCTV in our stores and use it to detect theft. How can we ensure that the evidence we collect can be used in court?
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OpinionRetail surgery: Voice recognition systems
Customers complain about the voice recognition system they must use to contact our call centre. We introduced it to improve customer experience – where are we going wrong?
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OpinionTesco bids to step out of Asos’s online shadow
Tesco has launched what has widely been reported as its challenge to Asos; its much anticipated online clothing offer.
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NewsInterest rates held at 0.5%
Interest rates have been held at 0.5% for the seventh month in a row.
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NewsEuropean Commission reportedly proposes footwear anti-dumping extension
The European Commission is reportedly proposing an extension to the anti-dumping duties on EU imports of Chinese and Vietnamese leather footwear for at least 15 months.
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NewsTed Baker pre-tax profits down 18.4%, but UK arm remains strong
Ted Baker has reported a better than expected 18.4% drop in pre-tax profit in its interim results to £6m, buoyed by the performance of its UK arm.
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NewsCarphone reports "commendable" second quarter
Carphone Warehouse’s retail division, Best Buy Europe, reported that connections rose by 2% to 3.17m in the second quarter.
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NewsHalfords like-for-likes up 2.2%
Halfords has reported like-for-like sales are up 2.2% in its second quarter and said it is confident it will deliver further profit growth in the second quarter.
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NewsAmazon cancels Royal Mail contract
Online retailer Amazon has reportedly cancelled its contract for certain items with Royal Mail after continued strike action threatens its pre-Christmas deliveries.
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NewsProperty chiefs slam CVAs
Property industry chiefs including Westfield’s Peter Miller have slammed Company Voluntary Arrangements and plans to introduce Chapter 11 style bankruptcy protection for UK companies.
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NewsRetailer wanted to run London 2012 stores
Retailers are being invited to tender for a contact to operate London 2012 stores in the run-up to the Olympics.
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OpinionConsumers go upwardly mobile
Retailers who believe that m-commerce is a long way off should think again with the news that there will be two mobile phone subscriptions for every three people in the world by the end of this year.The announcement, from the International Telecommunication Union (ITU), that there will be 4.6 billion ...