More on Me + Em – Page 492
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OpinionLisa Hooker: ‘Long live the store – but it needs to evolve’
It’s a familiar and frightful story: the once-beloved UK high street is in terminal decline. The perfect storm of a global pandemic, online shopping and crippling rents and business rates is set to usher in the end of the physical store.
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News
John Lewis customer experience director Peter Cross exits
John Lewis Partnership’s customer experience director Peter Cross is to step down after almost eight years with the business.
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AnalysisShein: The rise of China’s $10bn fast-fashion disruptor
Fast-fashion etailer Shein has seemingly appeared out of nowhere to disrupt fashion retail and put itself in the mix to takeover Topshop.
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VideoFace time: Tesco’s Tony Hoggett on sustainable superstores and the post-Brexit border
Tesco’s chief operating officer Tony Hoggett discusses the grocery giant’s first new superstore in six years, protecting frontline staff as the pandemic grinds on and issues at the border following Brexit.
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OpinionMove of the Week: WBA’s Brewer hire marks a big step in the right direction
It’s hard to overstate the significance of Rosalind Brewer succeeding Stefano Pessina as the new chief executive of Walgreens Boots Alliance (WBA).
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Retail VoiceHow to empower consumers with frictionless self-service journeys
Retailers today face many challenges. Consumption patterns have changed – and keep on changing – and Covid has only expedited this change process.
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Digital editionRetail Week magazine: January 2021
In the first issue of the year, we examine why 2021 is the year the retail industry will fundamentally change, Boohoo boss John Lyttle explains how it will make Debenhams a force to be reckoned with online, and how B&Q chief Graham Bell plans ‘to beat the pureplays’.
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NewsBRC urges government action as store vacancies soar
The British Retail Consortium (BRC) has urged the government to extend the business rates holiday beyond April to avoid more high street damage after vacancy rates soared at the end of 2020.
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NewsScrewfix sales hit £2bn as store estate grows
Screwfix has doubled its sales to £2bn over the last five years, while continuing to open new stores despite the pandemic.
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NewsLidl boss: The costs of going online just don’t add up
Lidl GB boss Christian Härtnagel has ruled out wading into the burgeoning online grocery market as he believes the pandemic has artificially inflated demand and the costs are too high.
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NewsLidl store investment leads to £13.6m loss
Lidl reported sales of more than £6.9bn in the UK last year, but pre-Covid investment in new stores, logistics and supply chain drove it into the red.
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NewsJoules interim sales and profits slip as chief financial officer departs
Fashion retailer Joules has blamed store closures due to coronavirus for falling sales and profits on the day it announced its chief financial officer would be stepping down.

















