More on Me + Em – Page 506
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Retail VoiceIndustry execs reveal what the new customer journey must look like
Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings
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Digital editionRetail Week magazine: December 4
In the week that both Arcadia and Debenhams collapsed, we look at the fallout for the wider industry and discover how retailers can future-proof themselves by ‘thinking like a pureplay’
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AnalysisData: Waitrose tracks online grocery first-timers and changing tastes
Waitrose & Partners’ latest Food and Drink Report highlights that, in a year dominated by the pandemic and national lockdowns, customers moved online more than ever before and became oddly fixated on fermentation.
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Opinion‘Arcadia tycoon Green – from retail’s King Midas to King Canute’
Topshop tycoon Sir Philip Green’s fall from grace has been so spectacular and so total that it’s hard to remember what a force he once was.
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NewsAsda to repay £340m in business rates relief
Asda has become the latest in a growing list of grocers to voluntarily waive business rates relief and repay the government in full.
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GalleryStore gallery: Zara’s global concept superstore at Bluewater
Zara has launched a new concept store in Bluewater shopping centre, double the size of its previous store.
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NewsAldi becomes latest grocer to commit to repaying business rates relief
Discount grocery chain Aldi has said this morning it will pay back over £100m in business rates relief, becoming the fourth grocer to do so in 24 hours.
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NewsGreen family set to pay £50m into Arcadia pension pot within next 10 days
Sir Philip Green’s family is set to pay £50m into his crumbling fashion group’s pension pot in the next 10 days, as the business secretary called on the watchdog to investigate.
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NewsSainsbury’s and Morrisons to repay £714m business rates relief
Grocery chains Sainsbury’s and Morrisons have both followed Tesco’s lead by committing to repay a combined £714m of business rates relief.
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AnalysisData: Size matters – how top womenswear retailers rank on size availability
Analysis by Retail Week and Newton shows the extent of ‘lost sales’ from retailers not having the right range of sizes
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VideoWatch: What really happened on Black Friday – Very, eBay, Google and PwC unravel the trends
Lockdown created a very different Black Friday this year. We gather leaders from online powerhouses The Very Group, eBay and Google and consultancy PwC to delve into what really happened and what it means for the rest of the Christmas trading period.
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AnalysisStrategic report: Nine ways to propel growth in 2021
In this market, retailers can no longer rely on traditional avenues for growth, so what does a future-proofed sales strategy look like in 2021? Download our report The New World of Growth to find out.
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GalleryIn pictures: Festive footfall down as stores released from lockdown
Stores in England reopened their doors today, kick-starting the Christmas spending period after the latest lockdown, but shopper traffic was still steeply down year-on-year in key destinations.
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AnalysisAnalysis: Tesco’s rate repayment likely to trigger domino effect
Tesco’s decision to repay its business rates relief in full will almost certainly lead to a chain reaction of others following suit. But while other dominoes look set to fall, many in the industry are questioning Tesco’s true motives.
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Opinion‘Covid may bring chance to rebuild high street experience for a new age’
We’re now in the middle of what would traditionally be the busiest period in the retail calendar and for the probably for the first time ever in the peak season, most shops were shuttered for four weeks.
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NewsBonmarché collapses into administration in grim week for retail
Fashion retailer Bonmarché has plunged into administration, adding to a grim toll of retail collapses this week.
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NewsCosmetics etailer Beauty Bay mulls stock market listing
Manchester-based online retailer Beauty Bay is considering following in the footsteps of The Hut Group with a stock market float.
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NewsTesco to repay £585m business rates relief in full
Tesco will repay the business rates relief it received at the beginning of the coronavirus pandemic, which boss Ken Murphy has said is “absolutely the right thing to do”.
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AnalysisSix ways retailers can work better with start-ups
RWRC has extended early-bird entries for its annual Discovery 50 report celebrating the top global retail tech start-ups. With technology essential to retail offerings and operations in this challenging environment, how can businesses rethink their approach to working with the start-up community?
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AnalysisAs Arcadia and Debenhams collapse, what will the aftershock mean for retail?
As December, traditionally the height of retail’s peak trading period begins, two of the industry’s most venerable names have been brought low by the Covid earthquake that has shaken the industry.