Retail Voice – Page 5
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Retail VoiceWhat you might not know about digital wallets
Digital wallets have become a staple in the payments landscape over the past few years. Michael Bosshammer, Elavon Europe head of corporate retail, looks at the essential need-to-knows.
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Retail VoiceAre retailers ready for the last-minute holiday rush?
Planning for peak this year could be even harder with cash-strapped shoppers holding on to their pennies until the last minute. GXO’s Tony Mannix asks what it could mean for retailers this Christmas
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Retail VoiceThe case for RFID to reduce shrink
With an overwhelming 42 different categories of loss associated with ecommerce, according to Professor Adrian Beck’s Total Retail Loss typology, it is crucial to find innovative and efficient ways to reduce shrinkage says TSC Printronix Auto ID’s Bob Vines
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Retail VoiceThree ways to link in-store experiences to profits
Ensuring return on investment is crucial when it comes to making improvements that boost profits. Maze’s Mark Rice examines the three areas that can make all the difference
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Retail VoiceFive steps to successful brand collaboration
From maintaining clear communication to measuring success, Foot Anstey’s Alexandra Hammond looks at the best ways to partner with other businesses
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Retail VoiceWhy retailers need more carbon transparency to achieve net zero goals
We all feel the pressure to cut carbon emissions, and we all know the risks if we don’t, says Virgin Media O2’s Adam Dancaster. Following the BRC asking the sector to achieve net zero emissions by 2040 through its Climate Action Roadmap, businesses are already making progress, but how much?
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Retail VoiceDoes retail need therapy?
As unified retail continues to be a buzzphrase across the sector, Aura’s Adam Wilson questions whether the retail industry is on the right track for future growth and how customer expectations are being met
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Retail VoiceBeyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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Retail VoiceHow should we lead retail businesses in a post-pandemic world?
In an ever-evolving market, the Retail Trust’s Chris Brook-Carter looks at the new responsibilities leaders have today when it comes to the wellbeing of their workforce
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Retail VoiceRetail success starts with empowered staff
‘Put the customer at the centre of your business‚ they say, but Maze’s Mark Rice believes success starts with your employees as without them, there can be no customer satisfaction or retail growth
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Retail VoiceWhat is really driving in-store spending?
As retailers prepare for their busiest time of year, Elavon Europe’s Michael Bosshammer examines consumers’ main motivations to spend
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Retail VoiceFour ways to deliver for customers during peak season
With the pressure now on across the sector to deliver the most successful Christmas possible, nShift’s Lars Dige Pedersen examines four ways retailers can excel when it comes to the last mile.
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Retail VoiceWhy reducing food waste is an untapped silver bullet
With plans for mandatory food waste reporting now discarded by the government, Olio’s Tessa Clarke examines why it could be the solution hiding in plain sight
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Retail VoiceCan we still afford for the customer to always be right?
It’s a truth universally experienced in the retail business but so rarely discussed: delivering an outstanding quality of customer experience can’t come at any price, says Colin Gittens at Arvato CRM Solutions
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Retail VoiceThe changing face of loyalty – building brand advocates
Building sustained customer loyalty is the holy grail for any retail brand. It gives a compelling and continued competitive advantage, yet it’s also notoriously elusive and can be easily lost, says American Express’ Dan Edelman
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Retail VoiceDear marketer, don’t shoot an arrow in the dark
The lack of relevant focus and in-depth data around consumer food habits and preferences is costing retailers and brands in the F&B sector unparalleled lost opportunities each year. Vinhood looks at how to collect the right data points
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Retail VoiceSustainable fashion: five key trends
From second-hand markets to de-influencing, Gowling WLG’s Jocelyn Paulley takes a look at five key trends that are shaping the sustainable fashion world.
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Retail VoiceThe next retail battleground: seeking ‘share of life’ over ‘share of wallet’
Creating the best customer experience is essential to building profitability and loyalty. So what should ecommerce and multichannel retailers do when there appears to be a tension between giving the customer what they want and doing what is best for profit? nShift’s Lars Dige Pedersen explores.
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Retail VoiceMore workers are asking retailers for mental health support – how should the industry respond?
As wellbeing rises to the top of boardroom agendas, Retail Trust’s Chris Brook-Carter questions what the industry is doing to support mental health.
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Retail VoiceThree ways to find effective future leaders
With top-tier positions at retailers becoming increasingly complex and challenging to fill, Christof Hirsch explores how retailers can find leaders taking capable of taking on such a role