SafetyCulture
Analysis79% of shop workers face verbal abuse – here’s what to do about it
Retail crime is taking a daily toll on store teams, with 79% of retail workers experiencing verbal abuse from customers and 39% facing physical threats or violence.
AnalysisThe true cost of inefficient stores, and what to do about it
Operational failures are costing retailers a staggering £146bn annually due to inefficiencies – costs retailers can ill afford but easily fix, reveals Retail Week’s new whitepaper. Much of this stems from a disconnect between what store teams need and what they are given
