All Analysis articles – Page 122
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AnalysisJohn Lewis succeeds with its digital loyalty solution
The Thoughtworks Customer Technology Innovation of the Year went to John Lewis for its mobile app that solved the customer frustration of forgetting physical loyalty cards and receipts in-store.
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AnalysisScrewfix customer experience leads the way
Screwfix won over its customers – and the Retail Week Awards judges – with the Teleperformance Customer Experience Initiative of the Year.
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AnalysisAn outstanding contribution: John Timpson
The AlixPartners Outstanding Contribution to Retail winner John Timpson tells George MacDonald about why he does business differently.
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AnalysisDixons Carphone wins with pioneering digital stores
The Cognizant Digital Pioneer of the Year has won this award by being outstanding in a category that by definition requires absolute excellence.
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AnalysisDixons Carphone masters its supply chain to win
The London Gateway Logistics Park Supply Chain Initiative of the Year was awarded to Dixons Carphone, which made its merger a logistical triumph.
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AnalysisSpecialist focus brings success for Dreams
The Island Pacific Speciality Retailer of the Year is bed-seller Dreams, which has bounced back from the brink to stand out from the crowd.
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AnalysisShop Direct: Blazing a trail in pureplay etail
The OC&C Pureplay Etailer of the Year winner has moved with the times to become a case study in ecommerce excellence.
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AnalysisHalfords’ ex-offenders scheme is CSR at its best
The Audit Partnership CSR Initiative of the Year prize was handed to Halfords for its category-busting initiative to give released prisoners a second chance.
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AnalysisGo Outdoors value range is best own-brand product
Own-Brand Range or Product of the Year was won by Go Outdoors for its OEX line of affordable tents, sleeping bags, clothes and accessories.
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AnalysisJohn Bell & Croyden’s: Store design at its best
The Realys New Store of the Year winner, pharmacist John Bell & Croyden, turned a tired outlet in London’s West End into a property that reflects its royal credentials.
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AnalysisHallett Retail: Diversity wins it awards and staff loyalty
The Be Inspired Award for Diversity in Retail was picked up by Hallett Retail, thanks to the influential work of founder and managing director Wendy Hallett.
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AnalysisBoots' Lucy Miller: From all-rounder to stand-out star
The Clipper Store Manager of the Year – Lucy Miller, general manager at Boots’ Piccadilly Circus branch – has delivered phenomenal results for the retailer.
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AnalysisDFS Olympics advertising campaign brings home the gold
The Tata Consultancy Services Marketing or Advertising Campaign of the Year was awarded to DFS and its activity around 2016’s Rio Olympic Games.
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AnalysisAll you need to know about JLP’s full-year results
John Lewis revealed its full-year results this morning, posting a lower staff bonus despite an uplift in sales and profits.
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AnalysisAnalysis: How Morrisons' Potts plans to pump up profits
Morrisons is gaining trading momentum under the stewardship of boss David Potts, but the former Tesco exec claims there is “a lot more to do.”
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AnalysisDobbies’ new green-fingered boss Nicholas Marshall
To describe Dobbies’ new chief executive Nicholas Marshall as a garden enthusiast would be an understatement.
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AnalysisAnalysis: February retail sales sector-by-sector
Retail like-for-likes slipped 0.4% in February as non-food sales suffered their first quarterly decline for more than five years.
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AnalysisRetail Week Live 2017: Start-up directory
Retail Week Live will be bringing together the brightest minds in retail and the start-up community to generate new and innovative ideas. Read more about the start-ups below.
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AnalysisAnalysis: Can Boots bring its photo offer into focus?
Boots is shuttering the bulk of its in-store photo labs in response to changing shopper habits. Can the retailer get its photo division back on track?
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AnalysisInfographic: AO new boss Steve Caunce, John Lewis and Staples
The week in words and numbers, March 3, 2017: AO’s new boss Steve Caunce on taking over, John Lewis job cuts and Staples’s rebranding.

















