All Analysis articles – Page 55
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AnalysisSeven big mistakes that retailers keep making online
Online is a more important channel for retailers than ever. But far too many businesses are still making mistakes that irritate customers and hinder conversion. Retail Week highlights seven of them
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AnalysisA four-step guide to growth: Lessons from Coca-Cola, Next and more in the new era
Our new report examines what retailers need to do now to build sustainable growth for an unpredictable future.
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AnalysisHow Next and Harrods are reinventing the beauty hall
Department store giants Next and Harrods have opened new beauty formats over the past month. Why launch a beauty store in the middle of a pandemic – when face masks are mandatory in many places – and can they shake up the industry?
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AnalysisAnalysis: After a profits surge, why is Asos cautious as golden quarter kicks off?
While Asos’ profits and sales surged as it navigated the pandemic in recent months, the retailer has warned that the next few months may not be quite so rosy
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AnalysisHow retail changed my life: Debbie Hewitt – from adversity to the City
“I was once told by somebody I wouldn’t get on in business because of my accent.”
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AnalysisStrategic report: Kingfisher and Hotel Chocolat among retailers reimagining CX for 2021
Five senior retail leaders – from Kingfisher, Hotel Chocolat, QVC, Waterstones and Seasalt – have revealed how the pandemic-fuelled rise in online shopping has sped up their digital strategies.
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AnalysisAnalysis: What could the end of duty-free mean for retail?
Duty-free shopping will come to an end as part of the government’s Brexit plans, which has unwelcome implications for the retail industry.
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AnalysisWhy is Decathlon the people’s champion?
Retail Week discovered where the sector’s CEOs love to shop last week and while there were many of usual suspects – breath-taking stores such as Selfridges, Liberty and Paul Smith – a number of bosses opted for Decathlon.
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AnalysisStrategic report: Five ways to crack global ecommerce from a brand lighting the way
How do you carve out an international online roadmap as an up-and-coming brand? RWRC’s report reveals five key factors that helped grooming brand Mo Bro’s become a multimillion-pound exporter – and how others can drive overseas growth
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AnalysisAnalysis: How the Co-op is becoming anti-racist
Convenience store giant the Co-op last month unveiled a new racial equality and inclusion manifesto and a slew of commitments. Retail Week finds out why at the Co-op it is no longer enough to just not be racist
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AnalysisHunt is on to find world’s top retail tech start-ups
RWRC has opened entries for Discovery 50, its eagerly anticipated annual report showcasing the 50 best global tech start-ups accelerating retail innovation.
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AnalysisDeep dive: A Covid Christmas – how consumers will spend, shop and celebrate
Much like the rest of 2020, this Christmas will be like none in recent memory. With the country now in recession and the coronavirus pandemic still restricting many aspects of people’s lives, Retail Week asks how, where and on what shoppers are likely to spend this Golden Quarter, along with insights and predictions from leading retailers and industry analysts.
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AnalysisAnalysis: What does the job support scheme mean for retail?
From November 1, the new government job support scheme comes into effect. How will it affect retail and is it enough to stem the flow of redundancies that have afflicted the industry?
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AnalysisAnalysis: Five priorities for new Tesco boss Ken Murphy
Tesco’s interim results today gave new boss Ken Murphy his first opportunity to address the City and experience the scrutiny that comes with being chief executive of Britain’s biggest retailer.
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AnalysisConsumer 2021: Lean into empathy for a customer experience shoppers will trust
Retailers must get to know their customers on a deeper level and approach interactions with empathy in order to thrive in a post-Covid landscape, according to customer experience experts.
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AnalysisAsda’s £1bn question: Where do new owners need to splash the cash?
Asda’s new owners the Issa brothers have pledged to invest £1bn into the business over the next three years. Retail Week looks at the areas they should prioritise to return the grocer to former glories
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AnalysisProfile: Asda’s new owners – the billionaire brothers with community values
Britain’s third-largest supermarket chain Asda has returned to private ownership, but who are the billionaire brothers behind the £6.8bn deal? Retail Week takes a closer look at Mohsin and Zuber Issa.
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AnalysisStrategic report: Exclusive data reveals the new consumer’s delivery demands
RWRC Connect’s new report reveals strategic priorities for fulfilment in 2021 and beyond. Download it for free here.
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AnalysisIn pictures: Where do retail’s top bosses love to shop?
As non-essential retail shops prepare to close yet again, Retail Week asks retail bosses to shine a light on their favourite stores. After all, great shops should be celebrated. We hope to see these amazing spaces open their doors soon.
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AnalysisProfile: Is Ken Murphy the right man for Tesco?
Former Walgreens Boots Alliance executive Ken Murphy takes the reins at Tesco today following Dave Lewis’ departure. Retail Week looks back to our profile of the Irishman, first published shortly after Murphy was named as the grocer’s new boss last October.