The week in words and numbers, September 9, 2016: Waitrose lifts new online customer orders by 24% after using product recommendation

Personalisation: The quest to develop one-to-one relationships with customers

Retail Week’s personalisation special is essential reading for any retailer aiming to stand out in a market defined by promiscuous shoppers.
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Infographic: Personalisation lifts Waitrose.com plus the latest retail stats
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