With a plethora of legacy systems and multiple channels to manage it can seem almost impossible to bring everything together to meet customer demands without getting tangled up behind the scenes.
With a plethora of legacy systems and multiple channels to manage it can seem almost impossible to bring everything together to meet customer demands without getting tangled up behind the scenes. So how do you offer a seamless omni-channel experience?
Video: Retailers give their views on platform & Design
Retailers David Devany, European Ecommerce & Digital Director at Claire’s, Jane Aitken, Ecommerce Trading & Operations Manager at Jigsaw and Mike Padfield, IT Director for Cath Kidston share their thoughts on agile platforms, legacy systems integration and mobile web design. There’s also input from Epicor’s Ian Rawlins and BT Expedite’s Matt Hollis.
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