All Boots articles
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Analysis2026 loyalty drivers: what customers really want from retailers
Download the Loyalty, Growth and the Future Consumer report to uncover the strategies, tools and data retailers must harness to drive sales and foster customer loyalty this year
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NewsM&S rides out cyber impact to top ‘best brands’ survey
Marks & Spencer has been named the UK’s ”best brand” according to market researcher YouGov.
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NewsBoots Group chief executive to retire as UK boss takes on ‘wider range of responsibilities’
The Boots Group chief executive Ornella Barra is retiring from her role as the head of Boots UK and Ireland to take on a “wider range of responsibilities”.
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NewsBoots introduces new wellness zones and specialist roles to stores
Boots has launched new in-store wellness zones alongside newly trained health and wellness specialists to help customers navigate the category.
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AnalysisBoots head of archives on the retailer’s near 200-year history and new partnerships
Boots has been busy of late. It opened its first fragrance-only store in October 2025, has been helping more of the UK public thanks to the government’s “pharmacy first” initiative, and is now a standalone business following Sycamore Partners’ acquisition of its previous owner, Walgreens Boots Alliance last year.
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GalleryBoots and Anya Hindmarch collaborate for London pop-up
High street health and beauty chain Boots has collaborated with luxury accessories brand Anya Hindmarch on a new 1970s inspired pop-up
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AnalysisIn pictures: the best new concept and flagship store openings of the year
We’re almost at the end of 2025, which has been a bumper year for shopfloor innovation, theatrical flagships and new-to-market concept stores. Here are some of the best new stores that opened this year
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Opinion‘Retail’s 12 gifts of Christmas – and beyond’
From keeping the cost of living down for customers to support for all sorts of good causes, retailers’ generosity has once again been unstinting this year. Christmas is the busiest time for retailers, but it’s also an appropriate moment to reflect on the industry’s invaluable role as a force for good.
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DataRanking: Retail’s biggest winners and losers in business rates revaluation
Some retailers are facing increases of hundreds of thousands of pounds in their business rates on certain properties, while Harrods’ bill is set to fall by over £1m
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FeatureFuture Leaders 2025 - Who will be the CEOs of the future?
Meet 20 of UK retail’s most promising leaders-in-waiting. Every individual on our list has the talent, drive and passion to make it to the top, and they’re going to need it if they want to succeed in an industry dominated by crushing government regulation, devastating cyberattacks, harrowing tales of abuse from the shop floor and more. Here are British retail’s future chief executives, but who would want to be one?
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NewsRetailer payments back up and running after Cloudflare outage
Retailers affected by the Cloudflare outage are now reported to be back up and running following payment and checkout issues.
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FeatureReviewed: The best retailer Christmas adverts of the year
We’ve gathered a panel of experts from Adland to deliver their verdict on some of the biggest retailer adverts of 2025.
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NewsBoots completes acquisition of diagnostics firm to expand private testing
Boots has completed the acquisition of an at-home healthcare and wellness test company as it looks to expand its private testing and diagnostics offer.
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Innovation of the WeekUber Eats adds new tech features for last-minute Christmas shopping
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsBoots appoints ex-John Lewis director to marketing role
Health and beauty giant Boots UK has named a new customer and marketing chief.
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AnalysisThe beauty players daring to do things differently with bricks and mortar
Beauty is a constantly innovating sector, often accompanied by long-lasting loyalty, inviting stores and a strong online offering
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InterviewQ&A: Boots head of wellness on the rapidly expanding category and tapping into viral trends
Wellness is a topic many consumers have been exploring since the pandemic, whether they are searching for better sleep, healthier immune systems, or getting more vitamin D. As we hurtle towards the colder months, this is expected to ramp up.
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GalleryFirst look: Inside Boots’ debut fragrance-only store
Boots has opened its first fragrance-only store in Broadgate Central, London, and Retail Week was among the first to visit
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Chart of the WeekChart: How festive recruitment numbers compare to last year
Tesco leads the table of festive recruiters, but the change in John Lewis numbers shows how the retailer is focusing on stores this Christmas
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AnalysisHow Very Group, Asda, Co-op and Boots are upping their retail media game
Some retailers have just set up their own retail media networks, while others have been in the game for years.