All Boots articles – Page 19
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NewsData: Top 30 retail and brand websites by customer satisfaction
Amazon’s UK website has been named the online business with the highest levels of customer satisfaction in Britain, according to new data.
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AnalysisReview of the Year: Retail technology and ecommerce trends
In a year of personalisation, mobile payment and drones, we look back at some of the biggest innovations in retail technology in 2015.
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NewsReview of the Year: Retailers restructure their teams and strategies
As rapidly changing shopper habits and dwindling profits hit retailers, bosses moved swiftly during 2015 to restructure their operations.
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AnalysisAnalysis: Five things retailers learned from Black Friday 2015
As the dust settles on this year’s Black Friday bonanza, Retail Week explores five things retailers learned from the promotional event.
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NewsWatch: Boots unveils Jessie J-soundtracked Christmas ad
Health and beauty retailer Boots has unveiled a glitzy Christmas ad, which highlights its beauty gift collection for the festive season.
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VideoThe Retail Week: Grand Central, Tesco 24-hour move and Boots personalisation
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and grocery and property reporter Luke Tugby.
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AnalysisBoots tests personalised discount scheme for popular brands
Boots is piloting a personalised discount scheme in around 100 stores that will allow customers to choose brands to receive a discount on.
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Analysis
Tech & Ecomm: Watch – Anthony Roberts on tech strategy and personalisation
The Walgreens Boots Alliance CIO on the importance of using personal data correctly and the impact technology has on the retailer’s strategy.
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NewsIn pictures: Retail Week Rising Stars Awards Winners 2015
Winners of the Retail Week Rising Stars Awards, in association with the Theo Paphitis Retail Group, were announced last night in London.
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NewsRetail Diary: EBay puts icing on the cake and Morrisons' Strain does a Brucie
Ecommerce giant eBay swaps the web for water as it turns 20 and Morrisons finance boss Trevor Strain borrows a line from Sir Bruce Forsyth.
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NewsWHSmith boss faces showdown with MP over higher hospital prices
Labour MP Paula Sherriff will demand justification for WHSmith charging more in hospitals at a meeting with its boss.
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AnalysisAt a glance: Gadget retailer Menkind and new acquisition Red5
Gadget retailer Menkind has acquired Yorkshire rival Red5 as it seeks to expand in the UK and abroad. Retail Week takes a look at the key facts about the two retailers.
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NewsGadgets retailer Menkind plans expansion after buying competitor Red5
Gadgets and gifts specialist Menkind has bought counterpart Red5 and plans expansion in the UK and overseas.
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NewsData: The top 30 retailers by store openings in 2015
A ranking of retailers by store openings reveals that the symbol groups dominate, while the popularity of c-stores shows no sign of abating.
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NewsBoots to stop requesting boarding passes at its airport stores
Boots has stopped asking shoppers to show boarding passes at airport stores after retailers came under fire not passing VAT savings on to customers.
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NewsBoots to review airport VAT practice as Government pressure mounts
Boots is reviewing its airport VAT policy after retailers were warned they may face a parliamentary investigation over tax relief.
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OpinionComment: Milk crisis and VAT revolt offer lessons in customer experience
From the aisles to the airports, some of retail’s biggest names have faced open revolt from suppliers and shoppers over the past week.
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NewsTesco, Superdrug and Boots to be given access to NHS medical records
High street pharmacies Tesco, Superdrug, Boots and Lloyds will be given access to patients’ medical records in a bid to ease pressure on family doctors.
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OpinionComment: The seven deadly sins of customer relationships
Point of sale plays a crucial role in enhancing customer relationships – yet many retailers are not optimising their checkout experience.
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NewsMillions unable to use Apple Pay but retailers pleased with feedback
Millions of consumers were unable to use Apple Pay following its UK launch, but retailers have been pleased with feedback on the service.