Sainsbury’s is one of the pioneers of UK grocery retailing. Founded in 1869 by John James Sainsbury and his wife Mary Ann, the business was one of the earliest adopters of the self-service shopping model that would go on to revolutionise the way people purchased food. Based in Holborn, London, the business operates around 1,400 stores across its supermarket format and Local convenience division. In 2016, Sainsbury’s acquired Argos in a £1.4bn deal. As well as Argos, Sainsbury’s also owns the Tu clothing label and Habitat homewares. Retail Week provides news, analysis, features and opinion about Sainsbury's and the grocery sector.
Sainsbury’s has rolled out facial recognition technology in some of its stores in a bid to increase staff and customer safety.
Most retailers aren’t yet ready to be shopped by customers using an AI agent. At least, that’s what our test of ChatGPT’s Agent mode showed when Retail Week put it through its paces on some typical shopping missions.
Shoppers using ChatGPT’s new agent to complete their online shopping may run into technical difficulties on half of the UK’s ‘big four’ supermarkets, Retail Week has found.
More than 100 supermarkets run by big grocers could shut because of government plans to increase business rates, piling futher costs on the industry.
Former BP and Boots executive Tracey Clements has taken up a new role at grocery giant Sainsbury’s, as part of a wider shake-up of the supermarket chain’s senior team.
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