All Crime, fraud & security articles – Page 11
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Opinion‘Even the most security-savvy retailers are attractive targets for cybercrime’
In a digital-first environment, retailers cannot afford to overlook any kind of cyber threat, says AlixPartners managing director Brian Kalms
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NewsIndustry leaders call for police to crack down on surging levels of retail crime
More than 100 industry leaders have signed a letter calling on the police to prioritise retail crime as levels of abuse, violence and antisocial behaviour surge across the country
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Retail VoiceRetail reloaded: why successful CX starts with an identity-first approach
With customer expectations continuing to evolve in a digital-first world, Okta’s Ian Lowe examines how identity and access management can help UK retail brands stay ahead of the curve
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Retail VoiceCybersecurity: A 2022 checklist for CIOs
As retailers seek to support their digital investments with greater security, both cloud and software as a service (SaaS) migration are a big focus for 2022, says Cegid’s Olivier Chiono, but how should retail CIOs prioritise?
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Opinion‘CMA will act to protect shoppers from price fixing’
The Competition and Markets Authority receives more complaints about price fixing than any other infringement of competition law, says its senior director of antitrust Ann Pope – and it will not hesitate to clamp down on offenders
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NewsIncidents of violent crime and abuse of retail staff trebled during pandemic
Incidents of abuse and violent crime towards frontline retail workers trebled during the first year of the pandemic, despite vast swathes of bricks-and-mortar stores being closed.
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NewsFunky Pigeon suspends orders following cyberattack
Online cards and gifts retailer Funky Pigeon has taken its systems offline and temporarily suspended all orders following a cybersecurity breach last week.
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Retail VoiceHow can ecommerce fight online fraud and cybercrime?
Online fraud remains a serious problem and is one that cannot be ignored, warns Alessio Damonti, deputy chief executive and head of sales and business development at Axerve.
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NewsRetailers welcome law change to crack down on abuse of store staff
Retailers have welcomed a proposed legal change that could lead to tougher sentences for people who assault store staff.
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NewsGrocers adopt differing stances over face mask enforcement
Grocers have taken divergent positions on how to manage the new requirement for shoppers to wear face masks in English stores once again, as concerns mount about the new Covid variant.
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AnalysisThe rise of the cyber attack – how retail became a prime target for hackers
As the world of retail moved online during the pandemic, so too did the thieves. These cybercrooks are hunting for customer data – and lots of it. Retail Week examines the increased volume of cyberattacks against retailers and how companies can protect themselves
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Retail VoiceEvery day is now Black Friday – and retailers need to prepare
Retailers must protect themselves from online fraudsters as they approach the busiest shopping period of the year, says Brittany Allen, trust and safety architect at Sift.
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Retail VoiceFive retail fraud stats online merchants need to know
Fraudulent activity is on the rise and retailers are bearing the brunt. Sift’s Jane Lee shares the scale of the problem and the actions businesses can take to mitigate the risks
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NewsRetail bosses demand better protection for frontline staff
Retailers are calling on the UK government to follow Scotland’s example of enshrining better protections for frontline staff into law.
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Opinion‘Tackling violence and abuse in retail must be one of the industry’s highest priorities’
Even before Covid there was an epidemic of retail violence and abuse – one that had been getting progressively worse with each passing year.
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NewsRetail bosses demand new laws to protect workers from violence
Chief executives from 100 of the UK’s largest retailers have written directly to the prime minister urging him to support a law to tackle violence and abuse against store staff.
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OpinionTesco’s Jason Tarry: ‘We need change in law to protect retail staff from abuse’
Retail workers need greater protection from abuse, threats of violence and assault. That is the conclusion from the Home Affairs Committee report this week on violence and abuse against retail workers, and what we at Tesco are campaigning for.
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OpinionJo Whitfield: ‘Time to give retail workers the protection they deserve’
Without doubt, there is a period of opportunity to act and address the challenges that we face from the devastating economic and social impacts of the coronavirus pandemic.
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AnalysisLive updates: Retail’s big reopening as Covid restrictions ease
The lights are being turned on again, three months after many stores went dark for the third lockdown as Covid gripped the country.
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Retail VoiceWhy retailers must be switched on to online payment rules in 2021
Retailers must be aware of strict new anti-fraud measures to ensure online transactions run smoothly, says Judy Nguyen, vice-president of network product development and management at American Express.