All Culture and purpose articles – Page 3
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AnalysisRetail Horizon 2024: How can retailers accelerate efforts to tackle climate change?
As retailers grapple with meeting long-term environmental, social and corporate governance (ESG) targets, while at the same time balancing costs and profitability for shareholders, consumer behaviour has shifted during the cost-of-living crisis.
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Innovation of the WeekInnovation of the Week: WHSmith introduces BookCycle buy-back scheme
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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Retail VoiceHow should we lead retail businesses in a post-pandemic world?
In an ever-evolving market, the Retail Trust’s Chris Brook-Carter looks at the new responsibilities leaders have today when it comes to the wellbeing of their workforce
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DataRanking: The 50 best places to work in retail
Retail has had a tough year, with in-store crime reaching concerning levels, businesses going bust and consumer sentiment low as we trudge through a cost-of-living crisis. On the front line are the retail employees who remain resilient despite a year of redundancies and sometimes appalling abuse
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AnalysisThe recreation of secondhand: How new life is being breathed into pre-loved fashion
As Second Hand September hits its fourth year, Retail Week looks at how new life is being breathed into the pre-loved fashion sector
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NewsJohn Lewis Partnership joins retailers covering VAT on period pants
John Lewis Partnership has become the latest retailer to cover the cost of VAT on period pants to ensure that period products are “affordable for all”.
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NewsMarks & Spencer says government response on period pants tax ‘isn’t enough’
Marks & Spencer has said the latest government response to making period pants free from VAT “isn’t enough” as its Say Pants to the Tax campaign continues to gain momentum.
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Opinion‘Purposeful business is not an alternative to shareholder value but the best way to create it’
Retail has a unique role in society and can use its strengths to address some of our most important challenges, believes The Very Group chief finance and transformation officer Ben Fletcher
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NewsSainsbury’s and Mountain Warehouse join campaign to axe period pants tax
Grocer Sainsbury’s and outdoor clothing specialist Mountain Warehouse have become the latest retailers to lend their support to a campaign to scrap VAT on period pants.
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Retail VoiceMore workers are asking retailers for mental health support – how should the industry respond?
As wellbeing rises to the top of boardroom agendas, Retail Trust’s Chris Brook-Carter questions what the industry is doing to support mental health.
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NewsSuperdrug adds new accessibility features to website
Superdrug has introduced new accessibility features on its website to make it more inclusive and accessible for people with disabilities.
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Retail VoiceFour questions to kickstart a long-term vision for leadership succession
When it comes to the future of retail, leadership succession planning should be top of the agenda. Spencer Stuart’s Courtney Hardart examines the four key questions to consider as part of this
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NewsM&S teams up with eBay and Oxfam to sell secondhand school uniforms
Marks & Spencer has launched a tie-up with online marketplace eBay and anti-poverty charity Oxfam to sell second-hand school uniforms.
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Retail VoiceThe retail industry’s escalating wellbeing crisis
Retailers need to understand how their people are really feeling to create happier and healthier workforces, says Retail Trust’s Chris Brook-Carter.
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Innovation of the WeekInnovation of the Week: Sephora opens second ‘store of the future’ in Shanghai
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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Innovation of the WeekInnovation of the Week: Amazon leverages AI to detect damaged goods
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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NewsMarks & Spencer launches beauty packaging takeback scheme in stores
Marks & Spencer has unveiled a beauty packaging return scheme to cut waste and boost recycling as part of its sustainability programme.
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NewsJohn Lewis to source own-range sofa leather exclusively from Waitrose farms
Department store John Lewis is to exclusively use leather from farms that supply sister retailer Waitrose for its own-label sofas and chairs as the two retailers seek to better complement each other and operate sustainably.
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Innovation of the WeekInnovation of the Week: H&M invests in materials science company Kintra Fibers
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.

















