Analysis: Will face masks undermine shopper sentiment or inspire confidence?

Boris Johnson face mask

Source: Number 10

From July 24, face coverings become mandatory for customers in England, like their Scottish counterparts before them. Anyone breaking the rules faces a £100 fine.

For retailers seeking to rebuild trade as lockdown eases, the face masks edict raises one big question: will the decision boost consumer confidence and so stimulate retail, or undermine sentiment and scare shoppers away?

 

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