Survey: What shoppers really think of retailers’ return policies | Retail Week UAT

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What shoppers really think of retailers’ return policies

Promotional research for nShift, By Rebecca Taylor2024-06-18T05:00:00

Wooden box illustrated with a shopping trolley sat on keyboard

As fashion pureplays Oh Polly and PrettyLittleThing revise their returns policies, Retail Week’s latest research report asks 1,000 UK online shoppers for their views on returns