Voice-enabled assistants have been hailed as the most important technological development since the iPhone, and are tipped to drive a similar change in behaviour.
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Find out how voice technology will transform search, shopping and engagement, customer service, delivery and distribution, and what you should be doing about it.
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Special report: How voice tech will transform retail
As voice-enabled assistants become the norm, how can retailers make themselves heard?
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Infographic: Voice technology hailed as the new battleground
