All Department stores articles – Page 152
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OpinionComment: Next Boss Wolfson’s bonus decision has wider implications
Next boss Lord Wolfson’s decision to share a £2.4m bonus with staff was not only eye-catching, it caught the mood of the times too.
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NewsDepartment store John Lewis puts services at heart of online offensive
Department store group John Lewis is to up the ante in the online battle with a push in services as it aims
to emulate its famous in-store customer experience at the ecommerce arm. -
NewsN Brown scales back catalogues as it benefits from online revolution
Home shopping group N Brown is scaling back catalogues as online sales soar.
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AnalysisVerdict Customer Satisfaction Survey winners
Verdict today revealed the winners of its Customer Satisfaction Survey, which ranked John Lewis the top retailer overall. Retail Week looks at who else came top.
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NewsJohn Lewis reclaims customer satisfaction crown
John Lewis has reclaimed its title as the top retailer for customer satisfaction, knocking Ikea from the top spot.
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NewsJohn Lewis online sales reach £1bn as revamped website unveiled
Department store John Lewis’ online sales have broken through the £1bn barrier as the retailer unveils a new £40m web platform.
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GalleryStore of the week: David Bowie Is All Yours, Selfridges
There is much to be said for keying into attention-grabbing events of the moment as a method of adding incremental sales
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OpinionComment: The weather is not the source of all evil
Sometimes there are things other than the weather that might be responsible for average results.
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NewsJohn Lewis sales growth slows in ‘solid’ week of trading
John Lewis managing director Andy Street reported “solid” sales growth of 6.9% to £65.3m last week as tough comparatives checked the double-digit growth enjoyed during much of 2013.
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Analysis
Analysis: How retailers can cope with ongoing weather storms
Debenhams has blamed a drop in profits on unseasonable weather, but what can retailers do to battle against the elements as they have this winter?
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AnalysisProfile: Ron Johnson, former chief executive, JC Penney
He may have revolutionised retail during his time at Apple, but his short tenure as chief executive of JC Penney ended in disappointment.
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NewsJohn Lewis eyes mobile phone market amid broadband push
John Lewis is poised to take on communications giants and mobile phone retailers in the smartphone market.
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NewsDebenhams blames snow for first-half profits fall
Department store group Debenhams’ pre-tax profits fell 5.4% to £120.3m in its half year as snowfall hampered sales in January.
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News
Hudson's Bay Company pushes ahead with reinvention
Canadian department store group Hudson’s Bay Company is pushing ahead with its reinvention and merchandising plans. The retailer plans to introduce five further Topshop shop-in-shops and, by next year, an outlet of US-based Kleinfeld Bridal salon at its Toronto flagship.“We’re searching around the world for fantastic concepts that we can ...
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NewsSelfridges early payment fees slammed by Forum of Private Business
Selfridges has been criticised by the Forum of Private Business for forcing its suppliers to pay a fee for having their invoices settled.
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NewsJohn Lewis sales dip 3.2% due to Easter distortion
John Lewis sales fell 3.2% to £64.6m last week as it came against tough comparisons as Easter fell in the same week last year.
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AnalysisCampaign of the week: John Lewis, Shop Spring This April
Department store John Lewis’ eye-catching TV ads win attention because of their emotive stories and big production values.
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AnalysisAnalysis: JCPenney and Ron Johnson - what went wrong?
This week US retailer JCPenney revealed that chief executive Ron Johnson is leaving the company after a tumultuous tenure in the top seat.
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NewsJC Penney boss ousted and replaced by predecessor as turnaround backfires
JC Penney’s chief executive, former Apple Retail boss Ron Johnson, has been ousted and replaced by his predecessor at the US department store.
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News
Department store Morleys hires finance director ahead of expansion
Department store retailer Morleys has appointed Neil Stockton as its new finance director as the company looks to expand its operations.