All Department stores articles – Page 39
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VideoWill John Lewis’ focus on in-store experience pay off?
After the opening of John Lewis’ revamped department store in Southampton, where services and experience are centre stage, Retail Week executive editor George MacDonald and stores editor John Ryan discuss whether it lives up to its ‘playground’ billing and how effectively the new approach has been executed.
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AnalysisFive ways to win at Christmas
Christmas brings an abundance of opportunities to inspire, entice and charm consumers, but how can retailers stand out from the crowd?
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AnalysisCracker or turkey? The verdict on retail’s Christmas ads
From Edgar the Excitable Dragon to Kevin the Carrot’s musical extravaganza, two advertising agency bosses give their verdicts on who has won retail’s Christmas ad battle.
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VideoWatch: M&S unveils second Christmas advert
M&S has launched its second Christmas advert following “great customer and colleague response” to its first ‘Go Jumpers’ advert.
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NewsHarvey Nichols co-chief operating officer departs after 35 years
Harvey Nichols co-chief operating officer Daniela Rinaldi is stepping down from her role after 35 years at the business.
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GalleryFirst look: Inside John Lewis’ ‘experience playground’
Department store group John Lewis & Partners and grocery stablemate Waitrose & Partners have opened the doors to a new-model store designed to engage consumers more than ever by putting experience and services centre stage.
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NewsJohn Lewis opens ‘experience playground’ new format store
John Lewis & Partners will open an ‘experience playground’ store tomorrow where advice, services and service will take centre stage.
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VideoWatch: John Lewis and Waitrose unveil first joint Christmas ad
John Lewis & Partners and Waitrose & Partners have created a joint Christmas advert for the first time as the two retailers prepare to operate as a single business.
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CartoonBlower’s retail cartoon: Getting on Santa's luxury list
Patrick Blower’s take on Harrods Rewards customers who spend at least £2,000 in-store getting priority access to the department store’s Christmas grotto.
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NewsM&S sales and profits fall due to weak clothing sales
Marks & Spencer’s sales and profits fell during its half-year following poor performance in its clothing and home ranges.
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NewsFormer BHS owner banned from directorships for 10 years
Dominic Chappell, the former BHS owner, has been banned from holding any company directorships for the next 10 years by the Insolvency Service.
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VideoWatch: Selfridges enters festive ad fray with ‘modern’ Christmas short
Selfridges has unveiled its Christmas advert, with what it called an “alternative take on the genre” focused on the future and the “enduring message of love through the togetherness of family and friends”.
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NewsSelfridges opens second-hand clothing boutique
Selfridges has partnered with a clothing resale website to open a permanent second-hand resale space at its Oxford Street flagship.
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NewsM&S presses button on instalment payments for shoppers
Marks & Spencer is to roll out an instalment payment option for online clothing and home customers.
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GalleryNordstrom unveils ‘new concept’ New York department store
Nordstrom has opened a womenswear and children’s clothing flagship store in New York City – opposite its menswear store, which opened in April 2018 – that brings the “unique Nordstrom offering to life”.
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GalleryIn pictures: Smartech ‘Store of The Future’ saving retail from boredom
Smartech unveiled its flagship ‘Store of the Future’ inside Selfridges on Oxford Street last night, showcasing “ground-breaking makers, creators and start-ups” from the tech sector.
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NewsSelfridges doubles sustainable labelling scheme
Selfridges has launched six new labelling categories as it ramps up its commitment to sustainable products across fashion, beauty and homewares.
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NewsDebenhams to name ex-House of Fraser exec as chair
Debenhams is poised to name former House of Fraser executive Mark Gifford as its new chair.
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NewsSelfridges to rent space in new development to office provider
Selfridges has plans to redevelop a building across from its flagship store on Oxford Street and then rent some of it out to a co-working office provider.
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GalleryIn pictures: Selfridges unveils first FAO Schwarz Europe flagship
Selfridges has tied up with iconic US toy retailer FAO Schwarz to launch the business’ largest European flagship to date.