‘Despite the demise of many department stores, the format remains relevant’

Maureen Hinton

John Lewis now refers itself as an omnichannel brand rather than a department store and, with the majority of its sales online, that is operationally correct, and describes many modern retailers.

 

Already have an account?

Want to read more?

Register for LIMITED guest access

Register now

Get premium access

£5 A MONTH for 3 months

Subscribe now