The inside view from head of HR Julie Hendey

What makes the ideal employee?

“People who are team oriented, passionate about being the best and who ensure their customer, internal or external, is delighted with the service they receive.”

What is the Comet ethos? 

“In every interaction between customers and colleagues we strive to show individual attitude, care for every detail, passion for service and
deep knowledge.”

As a workplace, what sets Comet apart from its rivals?

“In our new starter evaluation and our exit interview feedback, colleagues and contractors consistently rate Comet as the friendliest place they’ve ever worked.”

How do you strive to retain your staff?

“We encourage and support colleagues through training, such as our commercial academy, which enables colleagues to progress in buying. We also have extensive product knowledge training for in-store colleagues.”

Founded 1933

Based Rickmansworth, Hertfordshire

Number of staff About 10,000

Number of stores About 250

Number of days’ holiday 30, including bank holidays

Employee benefits A pension scheme and, unusually for the industry, all colleagues have access to healthcare: there is private medical insurance for managers and a company-paid healthcare
cash plan for all other colleagues