All articles by Ellis Hawthorne – Page 14
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NewsM&S is going to add self-checkouts to all of its fitting rooms
Marks & Spencer is set to add self-checkouts to all of its fitting rooms to prevent customers from queuing twice while shopping.
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FeatureHoist the sales: Could cruise ships be the next big opportunity for retailers to climb aboard?
Although evolving rapidly, the retail offer on many cruise ships hasn’t caught up with the expectations of its increasingly youthful clientele. To find out what it might look like in an ideal world, with no budget constraints or pesky stakeholders, we asked creative agency Household to dream up what the world’s best cruise ship shopping might look like.
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NewsIkea, Argos and John Lewis to benefit from a furniture sales boost this quarter
Some of the UK’s biggest furniture and floorcovering retailers are set to benefit this golden quarter as the market makes a return to growth, according to GlobalData.
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NewsDunelm has grown sales again as shoppers seek cheap home improvements
Dunelm saw sales climb yet again during the first quarter of its financial year as shoppers sought out budget-friendly ways to brighten up their homes.
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NewsThe Retail Trust is providing free training for staff dealing with abusive customers
The Retail Trust will run free training sessions to arm retail workers with the skills to manage challenging in-store situations this Christmas.
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NewsBoohoo boss announces he’s leaving as group signs debt deal
The search for a new CEO is underway at Boohoo as boss John Lyttle announced his departure after five years at the helm.
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NewsSupermarket volumes dropped in September while the rest of retail crept up
Supermarket volume sales have seen their steepest drop since the beginning of the year, according to the latest retail sales figures from the Office of National Statistics.
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NewsHobbycraft profits have plummeted 80% despite sales growth
Hobbycraft’s profits have plummeted despite improved sales and margin growth.
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AnalysisStore tour: Inside B&Q’s latest mini home improvement haven
B&Q retail, property and technology director Paddy Earnshaw takes Retail Week on a tour of one of its newest B&Q Local stores.
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NewsWhite Stuff is opening its first airport store
White Stuff is taking its offer airside with its first airport store.
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NewsBensons has opened an ‘unprecedented’ number of new stores
Bensons for Beds has opened more than a dozen new stores in less than a month following its buy-up of doomed Carpetright locations.
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NewsIkea’s sales have taken a hit following its move to lower prices
Ikea’s move to draw shoppers in with lower prices has taken a toll on its revenues.
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InterviewQ&A: Ingka Centres head of global development explains why all eyes are on India
We spoke to Ingka Centres head of global development Sebastian Hylving to hear what’s planned for the Lykli Noida centre and why India is such an attractive market for businesses right now.
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NewsDunelm is opening its first central London store
Dunelm will open its first central London store as it “gains confidence” with new store sizes, formats and locations in a new wave of expansion.
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AnalysisStore tour: Inside the new Pets at Home store format it hopes will get tails wagging
Pets at Home chief consumer officer Kathryn Imrie takes Retail Week on a tour of one of the retailer’s new look stores.
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NewsTapi has turned a profit for the first time outside of the pandemic
Tapi has turned a profit for first time outside of the Covid-19 pandemic, despite shoppers’ subdued appetite for big-ticket home improvements.
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NewsDobbies plans to close a raft of garden centres, risking hundreds of jobs
Dobbies will close unprofitable locations, exit the Little Dobbies format and make hundreds of staff cuts as the retailer seeks to navigate out of financial difficulty.
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NewsDreams sales climb following a record investment in store and tech upgrades
Dreams has recorded a sales boost following record store, tech and supply chain investments as part of its modernisation programme.
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NewsAldi CEO Giles Hurley has emailed the ‘eye-opening’ Panorama investigation findings to customers
Aldi boss Giles Hurley has emailed customers to flag the BBC’s Panorama investigation into supermarket price-matching, warning shoppers to be wary of other retailer’s claims.
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NewsEx-Harrods boss says he witnessed ‘abhorrent’ behaviour by Al Fayed
Former Harrods chief executive James McArthur said he witnessed “abhorrent” behaviour from Mohamed Al Fayed, but not sexual abuse.