Retail Connected, organised by World Retail Congress, Retail Week, Retail Week Live and Be Inspired, kicks off this afternoon as five days of creative content swing into action. 

The packed programme has been designed to bring challenging ideas, invaluable insight, inspiration and a future vision that will help you and your business emerge stronger from the coronavirus crisis. 

The sector has been reshaped and reset by the events of 2020, but so have consumers. It is critical that retailers learn vital lessons from the events of the past year in order to instil the focus, strategy and dynamic organisation that the new consumer landscape will demand of them in 2021 and beyond.