The Tech. Awards powered by Retail Week celebrate the best companies and greatest innovations in retail technology today.
Technology underpins all areas of retail and is a driving force of most retail strategies.
Retailers are relying on their partners and forward-thinking start-ups to help them stand out in a crowded marketplace.
We’ve created categories that reflect this and highlight the importance that technology is having on consumers and the retail space.
And the winners are…
| Award | Medal | Company | Project name |
|---|---|---|---|
| The Bink Loyalty Initiative of the Year | Gold | Co-op with BJSS | Co-op Membership |
| Silver | Nisa with Zapper | Driving Loyalty in Convenience Retail | |
| Digital Launch of the Year | Gold | Shop Direct | Very Assistant |
| Digital Native | Gold | Shop Direct | Nick Atkins |
| Digital Transformation Pioneer | Gold | Tesco | Automated Template Planograms |
| In-store CX Initiative of the Year | Gold | Charlotte Tilbury with Holition | Charlotte’s Magic Mirror |
| Silver | Wallis with Dressipi | Portable Fashion Profile | |
| Bronze | Maplin | Store of the Future | |
| Marketing Initiative of the Year | Gold | Shop Direct | Very.co.uk’s #LoveGiving Campaign |
| Mobile Pioneer | Gold | Coop Denmark with Omnico Group | Self-Scan Mobile App |
| Online CX Initiative of the Year | Gold | MADE.com with Hullabalook | SofaSizer |
| Silver | N Brown Group with Taggstar | Crowd-Powered Social Proof Messaging Grows Online Sales | |
| Personalisation Initiative of the Year | Gold | Naked Wines | Recommendation Tool |
| Retail Tech Supplier of the Year | Gold | Edited | |
| Social Media Engagement of the Year | Gold | Missguided | Missguided Shoppable Social |
| Tech. Team of the Year | Gold | Shop Direct | IT and Ecommerce Team |
| Silver | Tesco | Tesco Labs Team | |
| Bronze | AO.com | Delivering on Black Friday Team | |
| Tech. Pioneer of the Year – Individual | Gold | Dwain McDonald, DPD | |
| Tech. Retailer of the Year | Gold | Sainsbury’s Argos | |
| Silver | Shop Direct | Data-driven personalisation at Shop Direct | |
| Bronze | Trouva | ||
| Start-up of the Year in Partnership with John Lewis | Gold | CleverGift | |
| Silver | Divido | ||
| Bronze | Avora |
The judging
Judged by a panel of industry innovators, the Tech. Awards are an unrivalled endorsement of those shaping the future of retail. For the full judging panel click here.


































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