All Grocery articles – Page 40
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Report StoreFuture Leaders 2024
Discover the 30 CEOs in waiting and let us know what you think of our predictions.
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Opinion‘Under new management, customer complaints are music to the ears at Morrisons’
It was Microsoft tycoon Bill Gates who said “your most unhappy customers are your greatest source of learning” – now Morrisons seems to be taking the same view.
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NewsCo-op makes membership prices available for ecommerce customers
The Co-op has today announced that its members will now have access to membership prices for online deliveries from its ecommerce website.
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NewsExclusive: M&S drafts in ex-Morrisons director to top stores role
Marks & Spencer has appointed a former Morrisons retail operations boss to become its director of central store operations.
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NewsThird Asda store set to strike
A third Asda supermarket has voted to strike over what the GMB union describes as a “litany of issues”.
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NewsOcado sales and volumes rise in ‘strong start’ to year
Online grocer Ocado has reported a good beginning to its new financial year as its key metrics advanced.
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NewsVirgin Wines ‘optimistic’ about future growth as sales increase
Virgin Wines says it is “optimistic” about its prospects after it posted a revenue increase in its latest results.
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Opinion‘Being a high-performing retail leader today is harder than ever’
The role of retail chief executive is not for the faint-hearted, but former Walmart International boss Judith McKenna embodies some of the best leadership characteristics, believes Spencer Stuart’s Sally Elliott
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NewsUK consumer confidence stalls in March
Consumer confidence remained flat in March after a two-point decrease in February but views on personal finance improved despite the ongoing challenges faced by consumers.
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NewsMajestic in advanced talks to buy Vagabond Wines
Majestic Wine is in advanced talks to buy London-based wine chain Vagabond, which has filed a notice of its intention to appoint administrators.
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NewsGreggs stores close after IT issue affects card payments
Greggs, Britain’s largest bakery chain, has been forced to close stores after IT issues crippled its card payments system.
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NewsTesco forced to change Clubcard logo after losing Lidl legal challenge
Tesco has been told to stop using its Clubcard Prices logo after it lost a long-running legal battle with discount rival Lidl.
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NewsAsda confirms staff pay rise and new benefits
Asda has confirmed its latest pay rise for retail staff, as well as the launch of two new employee benefits, as it becomes the “highest-paying traditional supermarket”.
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NewsSainsbury’s boss apologises after deliveries cancelled over tech issues
Sainsbury’s boss Simon Roberts has been forced to apologise to customers after the supermarket giant had to cancel thousands of online deliveries due to technical issues.
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NewsExclusive: More than half of shoppers think supermarket loyalty prices are a scam
The majority of the British public believes that supermarket loyalty prices are a scam and that original prices have been doctored to make discounts look better, Retail Week can reveal.
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AnalysisRevealed: What shoppers really think about supermarket loyalty schemes
Supermarkets have flooded the market with next-generation loyalty schemes to give back to their customers – but do shoppers actually think of them as a reward? And after speculation about their value, do they trust that the prices they see are genuine?
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NewsJohn Lewis scraps bonus again despite return to profit
John Lewis Partnership has returned to profit following a period of losses as it enters a year of “significant investment” to refresh its plan.
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NewsDeliveroo posts narrowing losses in ‘resilient year’
Deliveroo has reported narrowing losses and an increase in revenue in what the group described as a “resilient year of growth” amid tough macroeconomic conditions.
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NewsAsda and Amazon face fresh strikes this month
Workers at the Asda Wisbech store, as well as at the Amazon Coventry and Birmingham depots, are set to strike this month, the GMB union has announced.
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NewsYoung Minds: ‘The most successful brands we work with are the ones leaning into young people’
UNiDays head of wellbeing Alex Smith, speaking on the ‘Young minds: Future of Loyalty’ panel at LIVE 2024, has said that the most successful brands are the ones leaning into the needs of young people.