Sainsbury’s trials virtual queuing system in tie-up with Ufirst

Sainsbury's Edinburgh

The grocer has launched a pilot of the Ufirst queuing app at five stores to gauge whether it can improve the flow of customers into stores and help staff manage queues. 

Sainsbury’s said the app could also help it “respond quickly” if increased shopping restrictions were brought back in during local lockdowns like the one in Leicester at the start of July. 

 

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