All High street & town centre articles – Page 7
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NewsTimpson, M&S and John Lewis in the top new customer service ranking
M&S is the top retailer in the UK for customer service, according to a new survey of 15,000 consumers. The brand, which recently said that “sales records were broken across the business” for Christmas 2024, narrowly beat John Lewis in the Institute of Customer Service’s (ICS) January 2025 UK Customer Satisfaction Index (UKCSI).
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NewsSainsbury’s boss warns government of heaping more costs on retail with rates reform delays
Sainsbury’s chief executive Simon Roberts has joined the chorus of larger retail business bosses in warning the government its business rates reform delays will cost them more money.
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DataGolden quarter footfall and what it means – in charts
December’s footfall numbers did not provide the hope that retailers were looking for ahead of 2025.
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NewsSevere weather set to batter retail footfall this weekend
Retailers hoping for a healthy flow of sale shoppers this weekend will likely be disappointed as snowy weather is expected to severely impact footfall in stores.
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NewsDecember footfall is given a boost as retailers brace for ‘challenging’ 2025
UK retail in December saw an uplift in footfall across all destinations as shoppers flocked to stores over the festive season.
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NewsNearly 170,000 UK retail workers lost their jobs in 2024
Almost 170,000 UK retail workers lost their jobs in 2024, according to data from the Centre for Retail Research.
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NewsFootfall on peak shopping day rises as shoppers enjoy ‘last splurge’ ahead of Christmas
The peak shopping day before Christmas, December 23, has proved a hit for retailers
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FeatureWhat will 2025 bring? Primark, Tesco, Amazon, Sephora and H&M bosses predict the year ahead
Looking ahead: What will shape retail in 2025? We’ve asked the top bosses in British retail to gaze into the horizon and give us their predictions for the industry’s next chapter.
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NewsFootfall has peaked at just the right time for retailers in the run-up to Christmas
Christmas might not have come early for retail but it is at least coming, with footfall predicted to soar over the last weekend before the big day.
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NewsUK businesses slashing staff at fastest rate in years after Budget
UK businesses are slashing staff numbers at the fastest rate since the global financial crisis, according to a new survey which blames the government’s October Budget.
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NewsConsumer confidence has inched up ahead of Christmas
Consumer confidence has increased by one point in December, but the public are still cautious about the economic outlook and spending big money.
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NewsCharity Super.Mkt has revealed new store plans after hitting major turnover milestone
Charity Super.Mkt has ramped up its growth plans and announced a raft of new openings for 2025 as the demand for secondhand clothing ramps up.
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NewsNovember footfall sees ‘significant’ increase despite stormy weather
Retail footfall in November saw its greatest month on month increase since 2013 despite chaos from storm Bert.
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Opinion‘The Lords committee believes high streets can flourish again – this is why’
The challenges faced by high streets are surmountable if change is embraced, believes Lord Moylan, chair of the House of Lords’ Built Environment Committee, as he publishes the findings of a committee inquiry on the subject
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NewsLords committee recommends looking ‘beyond retail’ for high street success
A House of Lords committee envisages that thriving high streets will be less dependent on retail in future, although shops will remain key to their success.
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NewsConsumer confidence rises as public has ‘moved past’ Budget impacts
Consumer confidence has risen three points in November, as the public moves on from the “potentially worrying impact” of the Budget and Trump’s election in the US.
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NewsWHSmith profits and revenues soar as travel business takes off
WHSmith has reported increases in profits and revenues, driven by strong performances by its travel businesses in the UK and around the globe.
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NewsOctober footfall has declined as consumers remain cautious ahead of Black Friday spending
Retail footfall in October saw a small decrease due to factors including bad weather, a shift in school holidays and consumer caution ahead of the budget, according to MRI Software.
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NewsDreams has opened its first premium concept store
Dreams has launched a new premium store concept designed for smaller high street locations, making the retailer “more accessible”.
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NewsSnapchat has launched an augmented reality pop-up in East London
Snapchat has launched an immersive augmented reality high street experience in Brick Lane, East London, featuring some big-name retailers.