The British Retail Consortium has today revealed retail crime surged over the past year as e-crime grows and crime reporting falls. Retail Week looks at the numbers.

£1.6bn

The cost of retail crime last year, which increased 15.6% on the previous year.

83%

Of all incidents are customer thefts.

12%

The proportion of customer thefts reported last year, down from 47% the previous year.

£200m

The value of goods shoplifted last year.

£109

The average value of goods stolen in each offence, up 28%.

£3,005

The average cost of each burglary, trebling from £989 the previous year.

28,700

The amount of retail workers across the whole retail sector who suffered physical attacks, threats or verbal abuse during the year.

26%

Of the total cost of crime represented by fraud.

37%

Of the total cost of crime, represented by e-crime

Topics