All In-store technology articles
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Innovation of the WeekInnovation round-up: Smart dogs, smart ads & smarter menswear
Innovation round-up: smart dogs, smart ads, and smarter menswear
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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AnalysisNRF Europe: Five companies showcasing tech innovations for retail
Most industries are investing in more technology as the world becomes more advanced, and retail is no exception.
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AnalysisFour technologies driving bricks-and-mortar growth, according to retail leaders
Retailers are placing physical stores at the heart of their investment strategies, according to a worldwide survey of retail executives by Bain and VusionGroup shared exclusively with Retail Week.
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Innovation of the WeekMorrisons and Instacart launch AI-powered trolleys in the UK
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsCurrys rolls out electronic shelf edge labelling to all stores
Currys is rolling out electronic shelf edge labelling (ESEL) to all of its UK and Ireland stores in the coming weeks.
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OpinionFrom assistants to agents: What agentic AI really means for retail
There’s lots of hype, but agentic systems won’t deliver value unless they’re grounded in the realities of how retail works, argues Dunnhumby’s Sandra Stanley
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NewsCurrys launches new AI tool for store staff
Electricals retailer Currys has partnered with an intelligence management platform to launch a new AI tool for store staff.
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AnalysisWill 2025 be an AI-powered Christmas?
As retail ramps up for the festive rush, AI is poised to play a pivotal role. What festive innovations can we expect this golden quarter, and will they drive lasting change?
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Innovation of the WeekMorrisons partners with Google on AI-powered in-store product search
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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Analysis79% of shop workers face verbal abuse – here’s what to do about it
Retail crime is taking a daily toll on store teams, with 79% of retail workers experiencing verbal abuse from customers and 39% facing physical threats or violence.
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AnalysisThe Moriarty Effect: will Sainsbury’s loss be Dunelm’s digital gain?
Dunelm has announced its incoming chief executive following the retirement of Nick Wilkinson after seven years at the helm, but it’s not just a changing of the guard for the homeware retailer – could it be a pivot towards digital innovation?
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Innovation of the WeekCarrefour trials comprehensive connected store pilot with 500 cameras
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘A new way to shop is integrating the best of physical and online worlds’
The arrival of ‘discovery commerce’ means what people love about going to the shops can be replicated online, believes Accenture Song’s Sarah Lambert
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InterviewQ&A: Nectar360 boss on creating new opportunities in retail media
Sainsbury’s and Nectar360 have today announced their new platform Pollen, which they say will “supercharge” their retail media business and drive forward their strategy
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Retail VoiceSix ways to crack down on retail crime
With two-thirds of retailers taking steps to protect themselves from theft and violence, NFU Mutual examines how the sector can successfully tackle shoplifting
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Retail VoiceThe retail tipping point. Are you ready?
The retail sector stands at a defining moment in 2025, with technology and consumer expectations converging to create unprecedented challenges and opportunities. But how can retailers attract, engage and retain shoppers? Amazon Web Services’ Rajashree Rane explains more
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FeatureConnected stores: Is this the future of physical retail?
Most online shopping experiences aim to be seamless and convenient with as little faff as possible, so it makes sense that the same would be asked of brick-and-mortar stores
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NewsCo-op to roll out smart electronic shelf labels
Co-op is deploying smart electronic shelf labels across its nearly 2,400 UK stores in place of paper labels.
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NewsEE opens ‘exciting’ experiential store in East Midlands
EE has opened the doors to its newest experience store, making its East Midlands debut.