All John Lewis Partnership articles – Page 2
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NewsJohn Lewis’ great-grandson leaves Oak Furnitureland
Patrick Lewis, great-grandson of the founder of department store chain John Lewis, has left Oak Furnitureland after one year as its finance boss.
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NewsJohn Lewis to shrink senior staff committee as part of turnaround strategy
The John Lewis Partnership is set to shrink its most senior staff committee down as it looks to press on with its ongoing turnaround efforts.
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NewsJohn Lewis promises to restore staff bonus ‘as soon as possible’
John Lewis has promised to restore its famous staff bonus “as soon as possible”.
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NewsJohn Lewis and Waitrose staff call on bosses to bring back bonuses
Staff across the John Lewis Partnership, which consists of John Lewis and Waitrose, have called on bosses to reinstate bonuses.
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NewsJohn Lewis wins approval for Ealing store and housing redevelopment
A government planning inspector confirmed the plans have been given the green light following an appeal by the retailer submitted last summer.
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NewsJohn Lewis to end lifetime staff perks as early retirement surges
John Lewis plans to eliminate lifetime perks for long-serving staff who leave the partnership, as Britain experiences a surge in early retirement.
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NewsJohn Lewis Partnership names new chief financial officer
The John Lewis Partnership has appointed a new chief financial officer.
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AnalysisJohn Lewis: Never Knowingly Undersold sales boost, investment up and Tarry’s first impressions
After a big increase in annual earnings, the mood music at John Lewis Partnership is upbeat as it presses on with a turnaround on the back of improved profitability, productivity and cash generation
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NewsJohn Lewis profits triple as it hails ‘progress’ of ongoing transformation
The John Lewis Partnership’s profits have tripled which it says is a ”significant testament” to its ongoing transformation strategy.
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DataThe history of John Lewis Partnership bonuses up to 2025
John Lewis and Waitrose staff have missed out on a bonus once again, despite the retail business seeing a 73% rise in profit before tax.
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NewsWaitrose launches net zero fund to support UK farmers
Waitrose has launched a £500,000 fund to help support its British farmers in their push for net zero.
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NewsJohn Lewis Partnership unveils inflation-busting pay rise
The John Lewis Partnership is to significantly increase staff pay from next month.
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NewsJohn Lewis teams up with Rough Trade for vinyl records launch
John Lewis has partnered with record store Rough Trade to stock and sell vinyl records across its department stores and online.
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NewsJohn Lewis Partnership reaches apprenticeship milestone as Amazon takes on 1,000 new roles
John Lewis Partnership has announced it has enrolled over 5,000 apprentices since 2017, while Amazon is taking on 1,000 new apprentices in the UK in 2025.
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NewsJohn Lewis and Waitrose ‘missed sales targets’ in the run-up to Christmas
John Lewis Partnership is reported to have recorded lower sales and profits than expected in the lead-up to Christmas.
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DataData: Amazon, John Lewis, Asda and Tesco are CX leaders, say consumers
Retail Week recently asked 1,000 UK consumers to name, unprompted, the retailers and brands they feel provide the best shopping experiences
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NewsTimpson, M&S and John Lewis in the top new customer service ranking
M&S is the top retailer in the UK for customer service, according to a new survey of 15,000 consumers. The brand, which recently said that “sales records were broken across the business” for Christmas 2024, narrowly beat John Lewis in the Institute of Customer Service’s (ICS) January 2025 UK Customer Satisfaction Index (UKCSI).
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NewsJohn Lewis chief customer officer steps away after three years
Department store group John Lewis’ chief customer officer Charlotte Lock has stepped down after three years in the role, she has announced on LinkedIn.
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NewsThe products and trends that ‘defined’ 2024, according to John Lewis
2024 bestselling products included Oura rings, barrel leg jeans, SPF50 and dehumidifiers, in a year of “social shopping” dominated by damp weather, the need for good sleep and the ‘Brat girl’ fashion trend, according to John Lewis.
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NewsWaitrose and John Lewis are opening Caffè Nero in-store cafes
John Lewis Partnership is reportedly opening a number of Caffè Nero in-shop cafés within both Waitrose and John Lewis stores across the UK.