All Retail Week UAT articles in July 2022
Browse all news stories and articles from this date or time period.
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Retail VoiceThe best CX bet in a shrinking market
Striving for growth in today’s retail market can be made easier by focusing on winning customer missions, according to Uncrowd CEO Richard Hammond
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Retail VoiceRetail reloaded: why successful CX starts with an identity-first approach
With customer expectations continuing to evolve in a digital-first world, Okta’s Ian Lowe examines how identity and access management can help UK retail brands stay ahead of the curve
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NewsTikTok enters grocery sector with fresh food offer
TikTok has launched a fresh food offer on its shopping platform
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NewsWaitrose removes best-before dates on 500 products to tackle food waste
Waitrose will remove the best-before dates on 500 fruit, salad and vegetable products in a bid to help customers reduce food waste.
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Opinion‘Beset by issues, does the Co-op face a blip or a full-blown crisis?’
C-store specialist the Co-op has spoken recently of the need to make its business more efficient and cost-effective in the short term in light of spiralling costs.
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NewsAsda, Asos and Boohoo face CMA probe into ‘green’ claims
The Competition and Markets Authority (CMA) is to investigate the sustainability credentials of online fashion specialists Asos and Boohoo, along with Asda’s George clothing division.
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NewsShop vacancies fall for third quarter in a row
The national store vacancy rate has improved for the third quarter in a row but is still above the pre-pandemic level.
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NewsAmazon posts loss as ecommerce comes under pressure
Amazon has reported a second consecutive quarterly loss, but sales beat expectations despite its online retail business declining.
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DataRanking: Aldi and Pets at Home top list of retail’s best frontline wages
Aldi announced this week that it was hiking its staff pay for the second time this year, reclaiming its position as the UK’s highest paying supermarket – but how does it compare to the rest of retail?
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NewsPrimark freezes essential kidswear prices to help with rising cost of living
Primark has pledged to freeze the prices of more than a thousand items in its children’s clothing range
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NewsHotel Chocolat’s Japan venture reaches melting point
Hotel Chocolat’s Japanese joint venture has entered into “civil rehabilitation”.
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NewsM&S prepares for battle with heritage groups over Marble Arch redevelopment
A group of campaigners has launched crowd-funding to argue against M&S’ Marble Arch redevelopment plans.
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NewsFrasers adds I Saw It First to fast fashion roster
Frasers Group has acquired fast fashion brand I Saw It First.
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Retail VoiceThe secret to growth? Make your EX more like your CX
As retailers, we think about the customer first. But it’s not just about the customer. If the employee experience (EX) is not a top priority, it should be, says Workday’s Laurent Homeyer
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DataRanking: The top 20 retailers to work for in the UK in 2022, according to employees
Recipe box subscription business Mindful Chef, which focuses on healthy eating, has emerged as the top retailer to work for in the UK, according to employee reviews.
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NewsMusic Magpie is ‘recession-resistant’, says boss Steve Oliver
Music Magpie founder and chief executive Steve Oliver believes the business is well suited to weather the current economic storm.
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NewsShopify lays off one in 10 employees as bet on post-pandemic growth backfires
Canadian ecommerce firm Shopify is set to lay off approximately 1,000 employees after founder and CEO Tobi Lütke said the business made the ‘wrong’ bet on the long-term growth of online retail post-pandemic.
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NewsTHG and Softbank scrap $1.6bn investment deal
A call option agreement for a division of Japanese investment titan Softbank to acquire a $1.6bn (£1.3bn) stake in THG’s Ingenuity division has been terminated.
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AnalysisDeep dive: How will the World Cup impact retail sales this Christmas?
Normally a summer event, due to the country’s hot weather the Qatar 2022 World Cup will take place from November 21 to December 18, closing a week before Christmas.