All Marks & Spencer articles – Page 122
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OpinionForget trivia, focus on what matters
John Richards is a retail consultant for corporate finance advisor McQueen. Prior to that, he was a leading leading retail equity analyst, working for Deutsche Bank amongst others.
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OpinionVertical expansion increases margins
Michael Poynor is managing director of Retail Expertise where he consults with retailers on operational, strategic and financial projects.
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NewsM&S online customer feedback soars
Customer feedback submitted on Marks & Spencer’s website has surged after it incorporated new technology into its systems.
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NewsBlue Inc posts Christmas sales rise
Fashion retailer Blue Inc delivered strong Christmas sales, led by its eponymous chain.
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NewsAsda outstrips rivals over festive period
A mix of advertising, promotions and vouchers brought success for Asda.
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NewsFood retailers slide as sentiment worsens
As the Christmas trading statements started to come thick and fast, general retailers just about held their own against the market.
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OpinionHard work begins as retail fortunes diverge
One “dazzling” week’s trade in December gave the impression that retailers’ Christmases had all come at once.
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NewsSuperGroup sets trend to cut prices but not quality
Other retailers poised to follow SuperGroup’s ‘sensible’ lead with lower prices.
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AnalysisMargins: What do retailers need to know?
Many retailers started their Sales early during the Christmas period. What are the implications of discounting on retailers’ margins?
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NewsFood sales drive M&S Christmas performance as general merchandise suffers
Marks & Spencer has posted a strong food performance from its food arm over Christmas but general merchandise sales fell and margins were hit by promotions.
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NewsRetailers take longer to pay suppliers
Retailers including Marks & Spencer, Clinton Cards and Dixons have taken much longer to pay their suppliers over the last year.
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NewsOnline shopping spree leads to delivery chaos
A seasonal online shopping spree resulted in delivery logjam after leading courier company Yodel failed to cope with demand, but the carrier has insisted it has addressed the issue.
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NewsM&S extends opening times in run-up to Christmas
Marks & Spencer is to extend its opening hours from today until Christmas Eve with 242 of its stores across the UK and Ireland open until 10pm or later and 23 of these staying open until midnight.
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AnalysisGrocers: The final countdown
The fight for food spend at Christmas is a retail battle like no other. Alex Lawson looks at how the big grocers are positioned for the last week of festive trading.
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AnalysisReview of the Year 2011: 02. February
Mary Portas’ undercover Secret Shopper customer service programme resulted in an official complaint.
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AnalysisReview of the Year 2011: 03. March
Tesco’s attempts to go head-to-head with Asda’s Price Guarantee backfired after it was forced to issue a flood of refunds.
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AnalysisReview of the Year 2011: 04. April
April provided ample evidence of the structural changes hitting retailers throughout 2011.
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AnalysisReview of the Year 2011: 05. May
The polarisation of the retail market was a key theme in May.
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AnalysisReview of the Year 2011: 10. October
Among the headline-grabbing stories of the month was the news that Selfridges had struck a deal with Primark.