All articles by Matthew Chapman – Page 2
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NewsWinner of Tech. Sprint hackathon revealed
After a fiercely contested 24-hour hackathon, IT consultancy BJSS was crowned winner of this year’s Tech. Sprint with a multi-step solution that nudges shoppers towards eco-friendly products.
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NewsHammerson tests appetite for voice tech at Bullring
Hammerson is trialling a voice bot at The Bullring shopping centre in Birmingham to help customers with directions, recommendations and shopping queries.
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AnalysisAnalysis: Is the end of the website nigh?
A website is now a retailer’s biggest – and most important – shop window, but new ways of online browsing call into question its very future.
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NewsOver 1,000 Homebase jobs at risk
Homebase will reportedly close a quarter of its stores in a company voluntary agreement that could lead to more than 1,000 job cuts.
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NewsWhite Stuff profits halve as 'test and learn' misfires
White Stuff has recorded a slump in sales and profits after a ‘test and learn’ product strategy misfired and heavily constrained trading in the first half.
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NewsZalando expects profits at lower end of target range
Zalando is forecasting its profits will be at the lower half of its target range despite order and customer numbers spiking in the second quarter.
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AnalysisHow can retailers prepare for a ‘no deal’ Brexit?
Retailers are being forced to treat a ‘no deal’ Brexit as a real possibility, so what can they do to prepare themselves for it?
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NewsDebenhams credit rating downgraded by Moody’s
Debenhams has had its credit rating downgraded by Moody’s in the latest blow to the beleaguered department store chain.
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NewsHeatwave drives food price inflation, says BRC
A combination of this summer’s heatwave and a cold spring has inflated the prices of fruit and vegetables, new figures reveal.
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NewsDixons Carphone: 10 million records hit by data breach
Dixons Carphone has revealed a data breach affected 10 million personal data records, up from its original estimate of 1.2 million.
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NewsRetail employment falls sharply in second quarter
Employment in the retail industry dropped sharply in the second quarter of this year as upheaval in the industry continued.
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AnalysisHammerson's new strategy and the future of shopping centres
Hammerson is jettisoning its retail parks as part of a radical new strategy based on market trends it believes will shape shopping.
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NewsRegulator opens card industry review as fees spiral
The Payment Systems Regulator (PSR) has launched a market review into card-acquiring services following spiraling fees.
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AnalysisIn pictures: The products and trends of Christmas 2018
In an ultra-competitive retail environment, the golden quarter is make or break for many, but what products and trends will win out?
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NewsGoldsmiths owner Aurum posts sales and profits jump
Jewellery and watches retail group Aurum has reported a jump in sales and profits for the year as it eyes a stock market flotation.
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AnalysisThe disruptors: The shake-up in retail delivery
Delivery has long been a key battleground for retailers. In Retail Week’s latest instalment of ‘The Disruptors’ series, we profile the companies shaking up delivery.
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AnalysisAnalysis: Are you targeting the wrong customer?
In this data-rich era, retailers should theoretically be able to identify and target their customers like never before. But is this happening?
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AnalysisAnalysis: Lessons from Maplin and Toys R Us’ collapse
The air of inevitability about Toys R Us and Maplin’s collapse into administration can teach other retailers a great deal.
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NewsJD Sports installs feedback technology in all 360 stores
JD Sports has introduced customer feedback technology to all its stores to allow shoppers to rate the experience at the checkout.
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NewsFebruary shop prices fall as fresh food inflation slows
Shop price deflation deepened in February amid a significant slowdown in fresh food inflation.