All articles by Megan Robinson – Page 56
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NewsAmazon to fund 350 apprenticeships and traineeships in the UK creative industry
Amazon is set to fund 350 UK-based apprenticeships and traineeships across the TV, film and publishing industries.
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NewsExclusive: TOFS to bring back physical club card and extend club pricing
The Original Factory Shop is reintroducing its physical club card to stores and extending its club pricing to all members, Retail Week can reveal.
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NewsShopify to make Shop Pay available to retailers off-platform
Shopify is expanding its accelerated checkout service Shop Pay to include retailers not on its platform.
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NewsAlibaba CEO steps down to focus on brand’s cloud business
Alibaba chief executive and chairman Daniel Zhang will step down later this year to focus on the retail giant’s cloud business.
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NewsAmazon launches flexible financing programme
Amazon has launched a flexible financing programme for small and medium businesses.
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NewsMusic Magpie trading ‘strengthens’ as it focuses on cost control
Music Magpie has delivered a “strengthened” trading performance as it chose to focus on cost control and increasing gross margins instead of “growing revenues on lower-margin products”.
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AnalysisWill AI take your retail job?
From stores to warehouses and customer service, the true potential for AI in retail is only just being explored. But what does this mean for the existing workforce?
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AnalysisWhy WHSmith feels the time is right to bring Toys R Us back to the UK high street
Toys R Us was once a staple of the British high street as the go-to shop for all things games, clothes and of course, toys.
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NewsGMB accuses Amazon of ‘dirty tricks’ as it withdraws recognition bid
The GMB union has accused Amazon of “dirty tricks” after it was “forced” to withdraw its bid for recognition.
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NewsPandora poaches new marketing director from Tiffany & Co
Pandora has hired former Tiffany employee Sarah Chenery as its new marketing director for the UK and Ireland.
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NewsHolland & Barrett investing in AI to improve operations and customer experience
Holland & Barrett is keen to invest in generative AI and plans to use it on a trial basis.
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NewsBoots chief financial officer quits after five years
Boots chief financial officer Michael Snape has quit his role after five years, a year after its US parent Walgreens Boots Alliance halted plans to sell the business.
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NewsAmazon partners with 3D platform to create immersive product content
The etail giant has partnered with a 3D visualisation platform for selling partners to display immersive content on their product pages
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NewsAO to recruit 250 customer service staff after raising salaries by 20%
AO is looking to recruit more than 250 people to its customer service team after raising the pay of contact centre agents by over 20% in the past 12 months.
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NewsPepco sales rise as growth strategy progresses
Pepco has reported an increase in sales and revenue as trading remained strong due to its “strong progress against strategic objectives”.
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NewsN Brown profit and revenue decline driven by ‘challenging online market conditions’
N Brown has posted a fall in revenue, which it says reflected “challenging online market conditions” as inflation took its toll on customers and costs.
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NewsRetail sales growth slows as bank holidays fail to get consumers spending
Retail sales increased but sales growth slowed to its “lowest level in six months” as the three bank holidays in May failed to get consumers spending.
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InterviewQ&A: The Very Group’s Paul Hornby on integrating AI into the digital customer experience
The Very Group is in the midst of a tech transformation and by 2024 it plans to migrate most of its app and website to its new Skyscape platform which will help deliver customer experience changes “more frequently and faster than ever before”
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DataMay footfall rises on the back of three bank holidays
Retail footfall in May increased as shoppers took advantage of the three bank holidays last month.
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NewsWHSmith improves profit expectations as momentum continues across travel
WHSmith has further improved its expectations for the full financial year as travel continues to perform well ahead of peak trading season.