More on Me + Em – Page 1589
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NewsMorrisons rolls out updated cafe format to new and existing stores
Morrisons launched a new cafe concept in its Crawley store this week, which will be rolled out to a number of its shops.
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NewsSuperdrug returns to profit but sales slip amid fierce competition
Superdrug has returned to profit but experienced a sales slip due to reduced high street footfall and fierce competition.
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NewsBreakfast briefing: Retail news on Amazon, Sports Direct and John Lewis
Retail news round-up on July 4, 2014: Brussels looks into Amazon’s tax, Sports Direct shareholders to vote against board members, John Lewis promotes communications head
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AnalysisAnalysis: The top seven examples of mobile technology
As Starbucks emerges as a mobile leader, a new book by Forrester analysts spotlights the best developments in mobile customer experience.
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OpinionComment: We must take steps to diversify the retail industry
In March Vince Cable gave an interview to The Guardian in which he accused the UK’s top companies of neglecting racial diversity in their boardrooms and urged business to use a wider talent pool when making appointments.
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CartoonBlower’s retail cartoon: Mike Ashley bonus
Retail Week’s cartoonist Patrick Blower’s take on Mike Ashley’s third time lucky bonus through Sports Direct’s share scheme.
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AnalysisStore review: John Lewis Kingston Vs Homebase Guildford
Jill Pinner, chairman and founder of Fizz shares her thoughts on the quality of customer service in John Lewis and Homebase.
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NewsFashion etailer Zalando is ready to weather the British summer
Fashion etailer Zalando has recruited a weatherman to keep its seasonal offerings weather appropriate in the changeable British climate.
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NewsCath Kidston international sales poised to outstrip UK
The British retailer predicts its overseas sales will overtake the UK this year as it prepares to open more stores in Asia and the Middle East.
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OpinionRetail surgery: How should retailers approach merchandising in multichannel businesses?
We’re rethinking our merchandising processes as our business becomes increasingly multichannel. How should we approach this?
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OpinionRetail surgery: Why is having a customer retention strategy so important?
In a bid to attract new business, too many brands are forgetting their loyal followers.
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NewsPoundland to launch transactional website before end of year
Single price point retailer Poundland plans to launch its transactional website before the end of the year.
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NewsAsda unveils radical restructure: 1,360 redundancies, 5,670 new roles created
Asda has pushed the button on proposals to “radically” restructure its store management teams that are likely to result in 1,360 redundancies.
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OpinionComment: M&S’s reshuffle raises questions on succession
Marks & Spencer perhaps flagged the shape of things to come for retail more widely when it rejigged top management responsibilities this week.
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AnalysisAnalysis: What makes a world class retail board?
The calibre of a company’s board can be the difference between success and failure. Retail Week investigates what qualities a great board and its leaders need.
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Opinion
Nick Bubb’s verdict: Poundland - everywhere to run, nothing to hide
Companies don’t usually hide good news, so it’s not surprising that Poundland now seems happier to talk about like-for-like sales growth.
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AnalysisIn pictures: Drapers Retail Week Paypal Etail Awards 2014 winners
The great and the good of the online industry gathered for the Drapers Retail Week Paypal Etail Awards last night where Ao.com, House of Fraser and Very were the big winners.
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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OpinionComment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.
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AnalysisVideo: The Argos and eBay click-and-collect tie-up explained
As Argos reveals it is extending its collection tie-up with eBay to 650 of its stores, this video explains how the partnership works for consumers.