More on Me + Em – Page 2647
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OpinionLatecomers join the online party
The arrival of big brands like Gap is a sign of ecommerce’s maturity, says Steve Robinson
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OpinionBlacks’ uphill struggle
Blacks chief executive Neil Gillis must feel like a mountain walker approaching the summit only to find there’s a steep rock face still to climb.
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OpinionDreaded needs test rears its head again
Yes, it’s election season and the Tories are going for the populist planning vote with their new Open Source Planning green paper.
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GalleryStore of the Week: Zigzag Liège, Belgium
Zigzag is a homewares store that uses Denmark as a convenient cipher for designed simplicity and all-round wholesomeness.
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AnalysisCase study: What’s in store at Raise?
Discovering what separates your best and worst stores needn’t be based on guesswork - there are tools available that can expose the gaps in performance and provide a template for future best practice
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AnalysisHow to become a destination in the airport waiting lounge
For World Duty Free, understanding the unique environment and customer flow at the UK’s airports is vital to maximise sales. And having the right staff in the right place is key
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AnalysisThe benefits of thinking locally
Localisation could be the way for large and medium-sized retailers to win more customers with targeted offers. Alison Clements explains
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AnalysisCustomer service: Let’s get personable
Good management of staff and investment in training to help foster talent is key to maximising efficiency and achieving a consistently excellent service level
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AnalysisKeeping it consistent
The role of store operations in maximising staff productivity and in ensuring a consistent service offer is crucial
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NewsTesco and M&S warn on need for transparent sourcing in fashion
Tesco clothing chief Terry Green has warned that fashion retailers must make the provenance of their product transparent because offering value is not enough for today’s customers.
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NewsRiver Island to muscle in on £4.6bn childrenswear market
River Island has set its sights on a slice of the £4.6bn kidswear market, joining a raft of middle-market players taking advantage of parents shopping in its stores.
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News
Walmart to reduce supply chain greenhouse gas emissions
Walmart wants to eliminate 20 million metric tons of greenhouse gas emissions from its global supply chain by the end of 2015.The target figure represents 1.5 times the retailer’s estimated global carbon footprint growth over the next five years and is the equivalent of taking more than 3.8 million cars ...
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Analysis
Retail’s leaders of tomorrow
The appointments of Dalton Philips and Dido Harding reflect the emergence of a new generation of retail leaders. Here, Retail Week identifies 10 more stars tipped for the top
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NewsPortable scanners improve JD Sports customer service
JD Sports Fashion is expanding the use of hand-held scanning devices in stores to improve customer service and speed up in-store processes.
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NewsHMV trials DVD vending kiosks
HMv is trialling the sale of DVDs and some games in 11 vending machines in train stations and Vue cinemas.
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NewsOracle Retail Week Awards 2010: The Winners
The full list of winners from last night’s Oracle Retail Week Awards.
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News
RWC2010: Halfords restructures staffing teams
Halfords has restructured its staffing teams to improve leadership in stores.
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News
RWC2010: Focus chief Bill Grimsey defends CVAs
Focus chief executive Bill Grimsey has defended Company Voluntary Arrangements in a presentation at the Retail Week Conference.
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NewsRWC2010: Chris Dawson expects more retail failures in 12 to 14 months
Colourful entrepreneur and owner of The Range, Chris Dawson, has predicted that he will be picking up stock from more failing retailers a year from now.
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NewsRWC2010: Amazon rules out stores and grocery offer
Amazon UK has ruled out opening stores and offering food “for the foreseeable future”, its managing director, Brian McBride, has told the Retail Week Conference.