More on Me + Em – Page 2861
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AnalysisGood shop: The House of Cheese/Bad shop: Amazon.co.uk
By Michael Ross, co-founder, eCommera, and former chief executive, Figleaves
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NewsTesco ramps up technical support with pre-sales advice operation
Tesco-owned technical support firm Tesco Tech Support is to provide shoppers with pre-sales advice on its home technology range.
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NewsThe Entertainer ups multichannel fulfilment options
Toy retailer The Entertainer is to expand its multichannel offer by introducing collect in-store and home delivery services.
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City supports Findel’s closure of two brands
Home shopping group Findel’s decision to close its loss-making Cotswold Company and Letterbox brands has been welcomed by the City.The decision, which followed a strategic review announced in February, will eliminate losses and costs of £8m in 2008/09.Findel will also close central administration functions associated with its group of cash-with-order ...
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NewsRobert Dyas completes management buyout
Hardware retailer Robert Dyas has completed its management buyout.The retailer, which said the deal is “fully supported” by its banks, said it will now be able to “build on its recent excellent trading performance while safeguarding the future of its employees and stores across the South of England”. Chief ...
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Hopes grow for Budget action on credit insurance
Retailers are optimistic of being thrown a lifeline in this month’s Budget as speculation mounts that action on the issue of credit insurance could form part of Chancellor Alistair Darling’s plans.
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OpinionTwittering on about retail
Twitter has once again hit the headlines this week with the news that even the Government is getting in on the act of updating internet audiences with messages of 140 characters or less.But it is retailers that are leading the way in proactively engaging consumers in conversation using sites such ...
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NewsHarrods to open in Kuala Lumpur
Harrods is poised to open a store in the heart of the Malaysian capital’s shopping district in Kuala Lumpur.The iconic department store group will open the store on Saturday within the shopping complex Suria KLCC, which is situated next to the Petronas Towers in Kuala Lumpur.The store, which is called ...
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Rising cost of food drives shop price inflation
Shop price inflation edged up to two per cent in March from 1.9 per cent in February – the fourth consecutive month of rising inflation.The weakness of the pound was blamed for pushing up food costs but key general merchandise lines, such as clothing, were cheaper than a year ago.Food ...
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Downloads and downturn hit independent music stores
A quarter of the UK’s independent music stores have shut over the past year, a study has found.The Entertainment Retailers Association (ERA) reported that there are now only about 300 such shops left, compared with 408 in 2007 and more than 1,000 a decade ago.Indie music shops have fallen victim ...
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NewsSymbol store group Henderson reports profits rise
Henderson Group, which owns and runs 72 symbol stores including Spar and Eurospar in Northern Ireland and supplies 400 shops, has revealed a “strong performance” in 2008 and expansion plans for this year.The company did not disclose exact figures, but said that operating profit rose 10.7 per cent and turnover ...
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NewsProfits leap at JD Sports Fashion
JD Sports Fashion has reported a surge in full-year sales and profits and an encouraging start to the new year.The apparel group, whose chains include Bank and Scotts as well as the eponymous JD Sports, generated a 9 per cent increase in pre-tax profits to £38.2m on sales 13.3 per ...
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Osprey London invests in systems for store growth
Luxury leather goods brand Osprey London has invested in retail systems from Cegid/VCSTimeless to support its store and outlet opening programme that is planned for the next five years.
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British Heart Foundation turns to broadband to link up tills
The British Heart Foundation has linked up its 600 stores with a broadband network from Vodat International.The charity sells new and donated products through its chain of stores and wanted to improve communication and productivity across its business.The charity’s day-to-day operational information has been gathered at the head office by ...
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NewsRetail Week Technology Awards shortlist announced
The finalists for the Retail Week Technology Awards have been announced.The awards will be held in London on June 16, and will celebrate the continued innovation and business improvements that retailers have worked on over the past year.The shortlist is published on the Retail Week Technology Awards website.This year’s shortlist ...
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B&Q to personalise marketing
B&Q is to introduce more personalised marketing to customers in the second half of this year to better target specific segments such as older shoppers and trade customers.The DIY retailer has been analysing customer data using things like its Trade Discount Card, to work out how different customer segments behave, ...
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NewsAsda rolls back prices for Easter
Asda is to roll back prices this week as it gears up for a supermarket price war over the key Easter trading period.The grocer has slashed prices as part of its commitment to cut 12,500 prices by Easter. Product include fresh fish, meat, frozen desserts, soft drinks, alcohol, DVDs, George ...
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OpinionNow we need real action on service charges
It’s not the most glamorous of subjects, but service charge is one of the areas where retailers have been paying through the nose for decades. Finally, it seems, landlords are willing to have a serious conversation about it.Retailers will delight in any plan to save them money in these tight ...
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NewsAsda to build its largest store in Northern Ireland
Supermarket retailer Asda has been given the nod to build what will be its largest store in Northern Ireland after nearly three years of awaiting a planning decision.Asda will now develop the 54,000 sq ft store at a cost of £25m at outlet centre Junction One in Antrim.The decision to ...