More on Me + Em – Page 582
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OpinionPeter Pritchard: How to win the trust of colleagues and customers after lockdown
I think the entire retail community would agree with me when I say that we’ve simply never experienced anything like the current situation before.
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NewsRetail staff receive financial support from industry’s CaRe20 appeal
Ted Baker senior sales assistant Lavinia Cretul and TJX Europe worker Paige Norris are among the first beneficiaries of the CaRe20 fund established by the retailTRUST, the BRC and RWRC – home of Retail Week and the World Retail Congress
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Future LeadersPandemic pastimes: what to watch, listen to and read to keep your head in the game
Before coronavirus, separating work and home was, for the most part, an easy task. Now, for many of us, our living room, kitchen or bedroom has become synonymous with our office, making it harder to switch off.
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NewsWaitrose vows to double London delivery slots with Enfield fulfilment centre opening
Waitrose has vowed to double its online grocery delivery slots in London ahead of the opening of its Enfield fulfilment centre later this week.
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VideoFace time: Tony Hoggett – Tesco is ‘hellbent’ on helping vulnerable customers
Tesco chief operating officer Tony Hoggett discusses how the grocer has ramped up its online capacity, the overhaul it has made to store operations and the importance of its company culture during the coronavirus pandemic.
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NewsCoronavirus: Vulnerable customers ‘struggling’ to get food
The government has been urged to improve the coordination of food deliveries to vulnerable people across the UK amid warnings that thousands are being underserved during lockdown.
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NewsJ Crew becomes first major coronavirus casualty in the US
J Crew has become the first major US retailer to file for bankruptcy protection since the coronavirus lockdown was enforced.
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NewsAmazon executive quits over coronavirus protest sackings
A senior Amazon executive has quit over the etail titan’s treatment of staff who protested against a lack of coronavirus safety measures in its warehouses.
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OpinionOpinion: Retailers must adopt new normals for post-coronavirus world
“Won’t it be great when things are back to normal?” you hear people say.
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OpinionDispatch: How Spar International is thinking like a marketplace amid coronavirus
As coronavirus takes its toll on economies and businesses across the globe, Retail Week brings you regular dispatches from international retailers and experts, who provide their insights into how they are coping with the pandemic.
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NewsCustomer limits and no-contact returns policies on agenda for store reopenings
A limit on the number of customers allowed in a store at any one time and no-contact returns are just some of the measures being considered by the government ahead of any non-essential store reopenings.
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AnalysisData: Grocery promotional activity returns as availabilities stabilise
As the UK enters its seventh week of coronavirus lockdown, some grocers have cautiously introduced price promotions, but multibuys remain a thing of the past amid fears of stockpiling.
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NewsHotel Chocolat opens new credit line as Easter sales hit by lockdown
Hotel Chocolat has opened a new line of credit with its bankers following a subdued Easter sales period due to the coronavirus lockdown measures.
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NewsHomebase reopens store estate as it emerges from lockdown
DIY retailer Homebase is expected to have reopened all of its shops over the weekend, with measures in place to protect shoppers.
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NewsHarrods to offer remote personal shopping in run-up to reopening
Harrods is to offer personal shopping for some of its most valuable customers as a first step towards reopening.
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NewsSports Direct staff claim they were asked to work on furlough
Store managers at tycoon Mike Ashley’s Sports Direct and House of Fraser businesses were asked to work while on furlough, it has been alleged.
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AnalysisWarehouses at war: Has Covid-19 transported industrial relations to the 1970s?
When Britain went into lockdown at the end of March and the shutters were drawn down on almost all shops, many retailers were left reliant on a single trading lifeline – their online operations.
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AnalysisAnalysis: Amazon sales rocket during coronavirus crisis, but at what cost?
Online titan Amazon posted quarterly figures that showed both the agility of its response to demand during the coronavirus pandemic and the massive cost – in dollars and perhaps reputation – that accompanied that.
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AnalysisLockdown boom: Five retailers given a boost by housebound shoppers
Although coronavirus is hitting most non-food retailers hard, some businesses have been given a boost by the lockdown. Retail Week looks at some of those winning right now.
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NewsIntu drafts in restructuring expert in battle for survival
Intu has drafted in a chief restructuring officer in a bid to beef up its turnaround efforts.