More on Me + Em – Page 830
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NewsAgenda: Morrisons, Next and Superdry update the market
Retail Week looks ahead to the next seven days, with updates from Morrisons, Next and Superdry on the agenda.
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AnalysisMove of the week: Baldock’s Dixons Carphone restructure
It was just three weeks ago in this column that I suggested Dixons Carphone employees should fasten their seatbelts for the structural changes to come under new boss Alex Baldock.
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AnalysisHow chatbots have brought Marks & Spencer to a new audience
In a fast-paced digital environment where the competition is just one click away, offering a great customer experience is important.
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Video
Watch: DFS' Filby on cushioning the blow of the market
DFS boss Ian Filby tells Retail Week what’s in store for furniture retailers and explains how the sofa firm is working to navigate the “moribund” market.
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InterviewLeahy: From boardroom exodus to Tesco's new dawn
In the second instalment of Retail Week’s exclusive interview with ex-Tesco boss Sir Terry Leahy, we examine how what has been termed “an extraordinary act of corporate vandalism” unfolded.
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AnalysisAnalysis: Five lessons for retailers from Arsène Wenger
Veteran Arsenal manager Arsène Wenger takes charge of his final game at the North London club this month, 22 years after his appointment.
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NewsUpdated: Jacques Vert plunges into administration
Jacques Vert and its sister brands have entered administration for the second time in less than a year under new owner Calvetron.
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NewsThe Hut snaps up cosmetics brand Eyeko
The Hut Group (THG) has acquired Eyeko, a specialist eye cosmetics brand, for an undisclosed sum.
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NewsHouse of Fraser slammed by property body over CVA plan
The British Property Federation has hit out at House of Fraser after the beleaguered business revealed it plans to launch a CVA next month.
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AnalysisLeahy: What made Tesco great… and what went wrong
Our two-part interview with ex-Tesco boss Sir Terry Leahy, we look into what made Tesco great and why his legacy swiftly unravelled after his departure.
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AnalysisAnalysis: Sainsbury’s-Asda merger’s property problem
Sainsbury’s proposed merger with Asda is almost certain to come under scrutiny from the competition watchdog amid concerns over how it could restrict consumer choice.
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OpinionWhy direct to consumer is a great opportunity for brands
Manufacturers are tapping into shoppers’ desire for convenience by cutting out the middle man and selling direct to consumers.
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OpinionOpinion: House of Fraser needs more than a CVA
Today, House of Fraser revealed that it would be joining a legion of other retailers and launching a company voluntary arrangement (CVA).
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NewsHouse of Fraser launches CVA to secure fresh investment
House of Fraser is the latest retailer to launch a CVA as it bids to strip costs out of the business and secure a new shareholder.
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NewsOcado signs international deal with Swedish grocer ICA
Ocado has signed up another international partner to use its proprietary technology, bringing Sweden’s biggest grocer ICA on board.
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OpinionOpinion: Baldock takes bull by horns at Dixons Carphone
Dixons Carphone’s top team has transformed beyond recognition as a mass exodus has paved the way for a fresh start at the retailer.
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CartoonBlower’s retail cartoon: Sainsbury's-Asda vs Amazon
Retail Week cartoonist Patrick Blower’s take on how Amazon and Morrisons may respond to the proposed merger of Sainsbury’s and Asda
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AnalysisAnalysis: Are chatbots the key to customer service?
As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?
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NewsJoules chief customer and commercial officers exit
Joules’ chief customer officer has left the business and is soon to be followed by its chief commercial officer, Retail Week can reveal.