More online retail
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AnalysisBudget 2025: Business rates, rateable values and online taxes
With less than a month to go until the next Budget, on November 26, Retail Week will be running analysis all this week looking at the government’s latest proposals and what they’ll mean – for retailers and consumers.
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FeatureTikTok Shop: why are some retailers yet to take the plunge?
Four years on from TikTok Shop’s launch in the UK, Retail Week explores how it has gone from an entertainment app to a revenue driver, which brands have dived in, and which are worried about the murky waters.
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AnalysisIs GenAI useful on the backend? Amazon says yes
The technology firm was bullish on the potential for Generative AI at its Delivering the Future event in San Francisco last week.
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Innovation of the WeekDFS and Pinterest collaborate on gamified shopping experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisEnd of the search bar? What Walmart’s landmark deal with OpenAI means for retail
Walmart has placed a big bet on the future of shopping through a partnership with tech poster child OpenAI. Retail Week examines the implications of a landmark deal that ‘moves beyond traditional ecommerce’
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Opinion‘Shein’s pivot to bricks-and-mortar retail marks a turning point’
Shein’s decision to open permanent physical outlets in France shows that digital brands now recognise bricks-and-mortar as essential to future growth. But legacy retailers used to running stores shouldn’t be complacent, maintains Optimum Retailing’s Sam Vise
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AnalysisHow Very Group, Asda, Co-op and Boots are upping their retail media game
Some retailers have just set up their own retail media networks, while others have been in the game for years.
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InterviewQ&A: Castlery co-founder Declan Ee on bringing the global brand to the UK
Retail Week spoke to global furniture retailer Castlery’s co-founder Declan Ee about his ethos, why there’s plenty to play for in the UK, and why his brand isn’t just another Made.com
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DataRanking: the top 30 fastest growing retailers show consumers’ relentless march towards ‘better’
Thanks to the ORESA Executive Search Retail Index, Retail Week can exclusively reveal the top 30 fastest growing retailers and what their ascent tells us about how shoppers are thinking, living and purchasing today
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InterviewQ&A: Just Eat’s Leigh Phillipson on the app’s role in saving the high street
As global on-demand delivery giant Just Eat reaches 100,000 partners, commercial director Leigh Phillipson talks exclusively to Retail Week about how the rapid delivery app has changed over the years and its growing role in saving the UK high street
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Opinion‘How retailers can stop customers leaving empty-handed’
Billions of sales are lost to abandoned baskets, poor experiences, and unmet expectations. That doesn’t have to be the case, believes retail expert and author Martin Newman
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InterviewMust Have Ideas: co-founder Amy Knight on her £65m retail success story
Co-founder of Must Have Ideas 28-year-old Amy Knight speaks to Retail Week about what’s driving growth, new sales channels and why AI is saving them a fortune
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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AnalysisWhy even the mighty Amazon couldn’t crack the UK grocery market
Amazon has called time on Fresh, its bricks-and-mortar grocery c-store chain. Retail Week analyses why the format never caught on in the UK and what it means for Amazon’s grocery ambitions in one of the world’s most competitive markets.
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InterviewQ&A: Pyjama king Peter Alexander talks UK ambitions and evolving over four decades
Peter Alexander has been a staple in Australian retail for decades, created by the man himself back in 1987.
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Opinion‘In a flat-growth market, technology isn’t just an enabler – it differentiates winners and losers’
The uncomfortable truth is that customers’ technology expectations of retailers are set by the best, not the average, maintains AlixPartners’ Brian Kalms
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InterviewQ&A: SportsShoes.com marketing boss on AI, SEO, brand building and remarkable growth
Retail Week speaks to SportsShoes.com head of marketing Dan Cartner about the brand’s evolution from a small ecommerce operation to one of the UK’s biggest sports retailers
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AnalysisFour technologies driving bricks-and-mortar growth, according to retail leaders
Retailers are placing physical stores at the heart of their investment strategies, according to a worldwide survey of retail executives by Bain and VusionGroup shared exclusively with Retail Week.
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FeatureTrimming fat or cutting muscle? How retailers can preserve their brand story in an era of cost-cutting
In the early 1990s, as sky-high interest rates, falling house prices, and an overvalued exchange rate sent the economy into a tailspin, McDonald’s famously slashed its brand marketing budget in a bid to cut costs. Just as famously, it lived to regret that decision.
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InterviewMessina Hembry CEO Zac Hembry: ‘There’s a lot broken behind the scenes of the fashion industry’
One-half of the entrepreneurial Hembry brothers Zac talks to Retail Week about how he built a vintage resale university side hustle into a £10m business, and what more needs to be done to fix fashion’s sustainability crisis