More online retail – Page 150
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OpinionBlog: Getting the multichannel basics right
2013 is likely to be the year of getting the basics right – from returns to delivery, the so-called basics of multichannel retailing are those areas where customer expectations tend to be highest at the moment.
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AnalysisPay-later schemes: What retailers need to know
Furniture etailer Worldstores.com has partnered with payday loan company Wonga to offer customers a new online payment tool, PayLater, which allows them to spread the cost of a purchase over three months. Retail Week looks at the pros and cons of offering such payment options.
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OpinionComment: Should Waterstones take a leaf out of Amazon’s book?
After Waterstones revealed a £37.3m loss this week, the question on everyone’s most people’s lips is what can a company selling products so hugely impacted by the digital market do to ensure that they, not only survive, but thrive, in this new online world?
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AnalysisAnalysis: What retail must learn from HMV’s Twitter meltdown
Social media can be a useful tool in building a retailer’s brand but HMV’s rogue tweets should be a wake-up call to those not yet fully engaged with the channel.
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OpinionComment: Department store John Lewis continues to set the pace in retail
While the latest BRC figures continue to point to a volatile and frustratingly slow recovery - like-for-like retail sales increased 1.9% year on year in January.
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AnalysisCampaign of the week: Ocado, Welcome to a different kind of supermarket
Competing with the big four supermarkets means online grocer Ocado has its work cut out getting its message across in the often loud and brash grocery TV advertising world.
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AnalysisSites: John Lewis Vs Boots
Trenton Moss, Chief executive of Webcredible, shares his view of good and bad sites.
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OpinionComment: Generation Y forces rapid change for retailers
Retailers must adapt to trends led by consumers born since the mid-1970s. I’ve been around retail for more than three decades and have seen some tumultuous changes.
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OpinionBlog: Home shopping retailer JML launches mobile website
Home shopping retailer JML has become the latest to cash in on the surge in mobile browsing and purchasing with the launch of a mobile website.
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Opinion
Blog: Cash management - retail’s boring revolution
With a prime spot at the biggest retail showcase in the world, astoundingly some exhibitors were presenting the mundane and unattractive. In a sea of glamorous assistants, the latest innovations and multi-million pound stands, were these people super-brave or super-crazy?
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OpinionComment: Online grocery is a high stakes gamble
Ocado’s full year results demonstrate the two key features of internet grocery retailing – excellent growth and the difficulty in making a profit.
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AnalysisAnalysis: Ocado hits customer acquisition trail
Ocado surprised the market with narrowed pre-tax losses in unveiling its full-year results today. Retail Week studies what the figures indicate and discusses them with chief executive Tim Steiner.
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OpinionComment: Angela Spindler is a welcome addition at N Brown
Angela Spindler was a surprise, but welcome, choice to become new chief executive of home shopping group
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OpinionComment: Reinvent your high street to avoid its demise
Last year, I highlighted the uneven playing field for store-based retail in relation to pure play, which does not face onerous rent and rates bills and is not even expected to make a profit.
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OpinionComment: Direct-to-consumer sites need to communicate the benefits
Poor old brands. Once they held the upper hand over retailers, now they are fighting a constant battle to get their products on store shelves.
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OpinionBlog: Retailers line up for etail's top jobs
N Brown’s hire of The Original Factory Shop boss Angela Spindler as its new chief executive was a surprise to some who were expecting the home shopping group to opt for an online veteran.
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AnalysisAnalysis: Why Starbucks is so far ahead on mobile payment
Starbucks revealed just how far it is ahead of everyone else in mobile payments last week, and the answer should be both terrifying and heartening for other retailers.
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AnalysisAnalysis: What next for Jessops after it was snapped up by a Dragon?
Jessops was last night rescued out of administration by Dragon’s Den star Peter Jones in a surprise acquisition of the brand. Retail Week studies the implications of the deal.
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AnalysisAnalysis: The highs and lows of Christmas trading
The aftermath of the festive season brought drama, as a clutch of high street retailers collapsed. But how did the retail industry perform overall? Rebecca Thomson reports.
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AnalysisAnalysis: What will the music stores of the future look like?
When HMV fell into administration, the future of record stores on many British high streets was thrown into question. How can retailers adapt to today’s entertainment consumers?