More online retail – Page 197
-
AnalysisStock pools: The single source solution
As multichannel operations mature and seek greater efficiency, some retailers are moving to single stock pools. If managed properly these can have numerous benefits
-
Analysis
Social media
The increasing use of social media has opened up a world of possibilities for retailers to connect with consumers, but there are rules of engagement
-
OpinionWatch and learn
Retailers are beginning to emulate the idea-incubating cultures that exist within the most successful technology companies, but there is still some way to go before they admit that failure is not always defeat.
-
AnalysisLoyalty schemes gain in importance across Europe
Loyalty schemes are rising in importance across Europe as retailers attempt to gain and retain shoppers in a post-recessionary environment.
-
OpinionMultichannel retail’s pioneers
A decade after the dotcom crash, online and multichannel retail are firmly established. But as entrepreneurs quest for transformational business models, the multichannel merits of older companies should not be overlooked
-
AnalysisThe Heroes of Home Delivery are here
The solution the home delivery market has been waiting for is now here, a one hour delivery window, which will make waiting in all day for your parcel to arrive a thing of the past.
-
AnalysisOnline ratings and reviews
Amazon pioneered them and other online retailers have followed suit. So are ratings and reviews worth adding to your website and what are the risks?
-
OpinionStores for the digital age
She may be a web pioneer, but Martha Lane Fox sees a multichannel future for the high street
-
OpinionRetail surgery: Making page load speeds a priority
The page load speeds for our website are poor compared with competitor websites. How can we convince management that fixing this should be a priority?
-
AnalysisOn the right channel?
With most online retail propositions now up to scratch in terms of customer delivery, what’s the best way and which is the best channel to differentiate your offer?
-
OpinionBreaking into new markets with clicks not bricks
One of the best things that the Internet has allowed retailers to do is test new markets in a relatively low-risk, inexpensive way.
-
OpinionThe new focus on multi-channel CRM
The most recent poll of IT bosses from the world’s biggest retailers shows that IT departments aren’t just talking about their customers, they are preparing to invest in them too.
-
AnalysisNRF: US retail IT leaders follow the consumer
The technology show at NRF had all the normal high-tech gadgets, but US retail’s IT leaders are increasingly focused first and foremost on the customer, finds Joanna Perry
-
Analysis
10 big questions for 2010 in retail
After getting through a turbulent year, retailers will be hoping for 2010 to be more steadying. Retail Week tackles 10 key questions that will be on everyone’s minds at the start of the year
-
AnalysisHow the online revolution transformed retail in a decade
10 years ago Retail Week’s headlines reflected online and value retail being in their infancy. At the start of the next decade, Sara McCorquodale examines what the sector can learn from the last one
-
OpinionThe next phase in digital shopping
The vision of a seamless cross-channel experience remains firmly on the board agenda
-
OpinionA reality check for Ocado
Ocado has drawn plenty of glowing press comment and there’s plenty to admire in it, but whether it is flotable is another matter.
-
OpinionRetail surgery: Should I be worried about employees blogging negatively about my business?
Should I be worried about employees blogging negatively about my business, and what can I do to stop this?
-
AnalysisTesco 2.0: Good for international relations
For an international giant like Tesco the web is crucial for internal communication. Joanna Perry finds out how the grocer is making the most of it
-
OpinionThe rules of social engagement
If 2009 was the year that retailers jumped on the Twitter bandwagon, then what will 2010 bring in terms of social media?