More online retail – Page 20
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Opinion‘Avalanche of returns is dragging down profits in an industry living on thin margins’
Retailers are adopting a variety of measures to try to soothe the growing returns headache. Alvarez & Marsal’s head of retail Erin Brookes looks at how the challenge is being addressed
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Opinion‘CMA will act to protect shoppers from price fixing’
The Competition and Markets Authority receives more complaints about price fixing than any other infringement of competition law, says its senior director of antitrust Ann Pope – and it will not hesitate to clamp down on offenders
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InterviewThe Amazon of washing machines: How Marks Electrical is taking on the titans
In a volatile and inflationary electricals market, Marks Electrical has bucked sector trends by growing both sales and market share. Retail Week speaks to chief executive Mark Smithson about how his business is outcompeting its more established rivals
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DataPost-pandemic spending bubble bursts as shoppers rein in spending
Retail sales fell last month as consumers’ disposable income came under increased pressure, signalling an end to the post-pandemic boom enjoyed by some retailers.
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AnalysisMissguided acquisition: Is Murray’s first Frasers move a misstep or masterful?
After months of twists and turns, Frasers Group and its chief executive Michael Murray swooped in to snap up Missguided out of administration. With his first move to reappoint founder and chief executive Nitin Passi, can this new dream team turn things around?
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AnalysisAlex Russo: The man stepping into some of retail’s biggest shoes as B&M boss
Taking the helm of a business from an entrepreneurial founder is often a challenge. On top of that, new B&M chief executive Alex Russo is facing volatile market conditions that already mean profits this year are likely to be below last.
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Opinion‘Make no mistake – quick commerce is not going anywhere’
Even before the pandemic, grocery shopping was ripe for disruption and q-commerce is here to stay, argues Edge by Ascential’s Xian Wang
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Opinion‘Asos’ chair has taken on a second retail giant, but when will it find its new CEO?’
Asos and Asda’s difficulties in finding new chief executives reflect a bigger problem in retail’s battle to secure top talent, writes Rosie Shepard
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Opinion‘Retail hardly features in the levelling-up debate – that’s a mistake’
Small, entrepreneurial retailers can be the drivers of redistributing wealth and opportunity across the UK, believes eBay UK general manager Murray Lambell.
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Opinion‘A huge change is coming to online retail – are you ready for it?’
An update to Google Analytics is likely to transform how business performance is reported and how retailers resources are allocated, cautions Good Growth co-founder and chief executive James Hammersley
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Opinion‘Younger people – your future consumers – now as likely to enjoy shopping in-store as online’
Digital natives are now less wowed by the capabilities of online and will drive the future of stores, says PwC UK industry leader for consumer markets Lisa Hooker
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Opinion‘Paltry demand shows rapid delivery may not outlast the pandemic’
Q-commerce was a lifeline for customers and attracted billions from investors during the pandemic, but there are already signs that the delivery app gold rush is slowing down.
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DataData: Retail sales drop in March driven by decline in online spend
Retail sales fell year on year in March as pre-pandemic habits and hobbies returned.
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InterviewInterview: Farmison founder John Pallagi on bringing farm-to-fork meat to the people
Think of top-quality bread and Le Pain Quotidien might come to mind. When it comes to premium chocolate, Hotel Chocolat and its single-estate treats. But what springs to mind with beef?
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AnalysisThree trends propelling the UK’s busiest retail websites
Retail Week’s latest report reveals the retailers and brands leading the way in ecommerce and how online trading is set to evolve this year.
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AnalysisAnalysis: How Tesco is tackling retail’s three most ‘significant uncertainties’
Tesco unveiled surging profits as it powered through the pandemic – but there was more than an air of caution as directors presented full-year results.
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InterviewInterview: Mike Yorwerth – the tech chief putting digital Sparks into M&S
When Mike Yorwerth joined Marks & Spencer at the start of last year, the retailer had made a definitive switch towards a digital-first model after the Covid pandemic sparked a shopping shift online.
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AnalysisThe four consumer personas driving spend in 2022 and beyond
Four distinct consumer groups have emerged from the pandemic and they will influence spending for years to come. Retail Week’s new report, launched this week, reveals who they are.
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Opinion‘What is the Web3 phenomenon – and how can retailers benefit?’
As an increasing number of major retailers and brands dip their toes into the metaverse, Web3 expert and Retail Week Live 2022 speaker Evelyn Mora maps out the opportunities for businesses to join the latest digital revolution
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Analysis9 CX disruptors – meet the retailers and brands redefining experience
A new generation of ingenious businesses are wowing customers like never before with lessons for established retailers, Retail Week’s latest report finds.