More online retail – Page 3
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Opinion‘In an omnichannel world, online returns stances looks out of kilter with shopper behaviour’
Some people exploit the returns system but why should online customers be treated differently from in-store shoppers, asks Charlotte Hardie
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InterviewQ&A: Gousto boss Timo Boldt on riding value, health and convenience into the ‘Champions League of start-ups’
After posting record profits for the 2024 financial year, Gousto chief executive and founder Timo Boldt talks to Retail Week about focusing on the customer, international expansion and the power of convenience and value.
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DataExclusive research: 1,000 shoppers reveal the new ways they discover brands
Exclusive consumer research from Pinterest and Retail Week reveals new ways UK shoppers are discovering brands, what’s likely to make them buy and how retailers must act now for sustainable growth
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InterviewQ&A: ProCook execs on growing through store expansion, product development and tech
Kitchenware retailer ProCook reported on its full-year results this week, with total revenue increasing 11% to £69.5m and underlying profit before tax soaring 50.9% to £1.5m
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AnalysisHow Morrisons, Holland & Barrett and Liberty are redefining CX – and what you can learn from them
Retail Week’s latest report reveals how top retailers are building agile long-term growth strategies to stay ahead of changing customer expectations
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Opinion‘Online shopping is no longer exciting. Etailers will need to pedal harder to succeed’
Retail Week editor-in-chief Charlotte Hardie wonders whether the role that online purchasing plays in people’s lives has changed forever
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Opinion‘A new way to shop is integrating the best of physical and online worlds’
The arrival of ‘discovery commerce’ means what people love about going to the shops can be replicated online, believes Accenture Song’s Sarah Lambert
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Chart of the WeekJust one in four UK retailers feels highly prepared for cyber incidents
A wave of attacks faced by the British retail sector this spring demonstrated how important it was for brands to tighten their cybersecurity strategies, but new research shows that just one in four retailers feels highly prepared to deal with a major cyber incident
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AnalysisAroma Zone: The French health and beauty retailer scenting opportunity in the UK
French health and beauty retailer Aroma Zone is the latest international player to sense an opportunity in the UK.
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InterviewTesco boss Ken Murphy talks costs, competition and cyber threats
After yet another quarter of sales growth and market share gains at Tesco, boss Ken Murphy talks to the press about the grocer’s most recent performance, why the government need to relieve the retail sector, the fierce competition and the secret to remaining a market leader
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InterviewQ&A: Pinterest UK retail director on Primark partnership and peak trading
Pinterest is on a mission to become a unique and popular shopping destination for its users across the globe. Its UK director of retail Caroline Orange-Northey talks to Retail Week about partnerships, AI enhancing the user experience, and why it’s preparing for peak now.
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Opinion‘Is social commerce retail’s next-gen sales enabler or just another trend trap?’
Customers crave connection. A relationship with brands they love, trust and actively advocate for in social spaces. But can social commerce really deliver for those willing to dive headlong into this digital ecosystem? And is it even right for your brand?
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Opinion‘The fastest-growing retailers show us the power of stores’
Regardless of whether they sold yoga leggings or sweets, the retailers that are growing fast have invested in their stores
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AnalysisSix major predictions for the next decade of retail
With the rapid development of Generative AI and AI more generally, everyone in the sector wants to know what it will mean for retail
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InterviewQ&A: Tala CEO Morgan Fowles on Carnaby Street, obsessing over quality and expansion
Tala chief executive Morgan Fowles spoke to Retail Week about the significance of Tala’s debut store opening, its position in the market and staying competitive in a challenging athleisure and activewear market.
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DataRanking: the 15 fastest-growing retail brands in the UK
While many retailers have been cutting costs, the players in this ranking have been gunning for growth. Thanks to exclusive transaction data shared with Retail Week by CACI, we can reveal the UK’s fastest-growing retail brands and explore what they tell us about how Brits are spending their cash
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AnalysisWeird Fish: How the British fashion and lifestyle brand is reeling in customers and powering growth
As Cornish fashion retailer Weird Fish continues on its growth direction, Retail Week explores the brand’s journey to date, the evolution of its offer, and how it is standing out from the crowd in a competitive fashion and lifestyle market.
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AnalysisHow Holland & Barrett plans to create the nation’s go-to health app
Holland & Barrett has been busy of late, with recent results revealing a second year of double-digit growth as it continues its three-year transformation journey.