More online retail – Page 61
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OpinionRetail Week Live: Physical space is valuable for etail
Eve is first and foremost a direct-to-consumer, ecommerce brand, but having a ‘real life’ footprint is a key driver of growth that helps build an emotional connection (and engagement) with potential customers.
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InterviewInterview: Dixons Carphone's new boss Alex Baldock
Dixons Carphone has appointed outgoing Shop Direct boss Alex Baldock to replace Boots-bound Seb James at the helm.
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OpinionOpinion: Lessons from Sainsbury’s pioneering past
Nearly 70 years ago this month, in 1950, Sainsbury’s opened its first self-service supermarket.
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OpinionBlog: Try, not buy – how rental could save retail
Rent the Runway’s chief executive and co-founder Jennifer Hyman is emphatic that leasing clothes could reverse fashion’s flagging fortunes.
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OpinionBlog: Why Amazon will eventually conquer grocery
Online might be in its infancy in grocery – the channel currently accounts for 7.5% of the UK grocery market – but it’s growing fast.
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OpinionOpinion: Where retailers are getting it wrong
It’s that time of year again. In the first few weeks of January, retailers report their trading over the Christmas period.
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AnalysisFive lessons from the US for UK department stores
With Christmas sales ringing alarm bells for department stores, we examine how US operators are facing up to the numerous challenges for the format.
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OpinionOpinion: Sense of purpose needed as retail polarises
Why does your company exist? If you run shops, what is their point?
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DataData: Cost of online returns hammering third of stores
One in three stores are being hammered by online returns by having refunds given to customers stripped out of their sales figures, new research has found.
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AnalysisWho will be retail’s winners and losers in 2018?
Who will thrive in 2018 and who will flounder? Retail experts share their tips for the year ahead.
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AnalysisKnowing the consumer: A guide to a customer-centric 2018
With consumers feeling the pinch of ongoing political and economic uncertainty, measuring sentiment and understanding how they want to shop will be critical in 2018.
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AnalysisFriction at online checkout will be costly this Christmas
Complicated or overly time-consuming online checkout experiences cause consumers to abandon shopping baskets, and failed deliveries prevent the majority returning to that retailer.
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AnalysisMondays draw the most shoppers online in 2017
Mondays were the biggest day for online shopping in 2017, while numbers were at their lowest over the weekend, according to PCA Predict.
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OpinionOpinion: Walmart dropping ‘Stores’ is sign of the times
Christmas may not be out of the way yet, but Walmart has already made one New Year’s resolution.
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OpinionOpinion: Surviving 2018 will require vision and courage
No one will be sorry to see the back of 2017. It’s been the toughest year I have ever seen and I’ve yet to meet a senior retailer who would disagree.
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AnalysisDigital-first M&S and Christmas doubts
Words and numbers, December 8 2017: Patrick Bousquet on M&S’ digital strategy, Cyber Monday slumps, Black Friday’s online returns and the Co-op/Costcutter supply deal.
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AnalysisMobile online shopping likely to surge on Christmas Day
Online shopping through mobile devices is expected to surge over the festive season, particularly on Christmas Day.
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AnalysisVodcast: Why two-man delivery is the ultimate game changer
Watch the second in a three-part series, as Retail Week finds out from John Lewis and DHL why two-man delivery is crucial.
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OpinionOpinion: It’s game over for outdated furniture firms
Time is running out for the furniture retailers attempting to operate with outdated models in today’s volatile and fast-changing market.
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OpinionOpinion: Casino deal proves Ocado stock is not a gamble
The Ocado stock had always looked like an investment more akin to a gamble, rather than an odds-on winner.