More online retail – Page 69
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OpinionBlog: Why is DIY so behind the multichannel curve?
I’ve been having my bathroom renovated over the past couple of weeks, which has given me my first real taste of shopping DIY, and I’m not impressed.
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InterviewListen: Pennycook on Co-op rescue and life at Fenwick
Richard Pennycook helmed the most dramatic turnaround in modern retailing – here he discusses his role at the Co-op and his latest career move.
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AnalysisOnline secret shopper: Is Ocado the Betamax of grocery?
Ecommerce expert James Hammersley puts the Ocado website through its paces to see if it can match the scale and breadth of the big four online supermarkets.
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AnalysisIs Amazon Prime’s subscription the future of delivery?
With Amazon Prime reported to have 80 million subscribers in the US alone, retailers such as Next and food delivery firm Deliveroo are following in its footsteps.
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OpinionOpinion: Why mobile will kill the multi-brand etailer
When Amazon and Ebay launched they sold via the world wide web, which was created for desktop computers.
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InterviewListen: The Future Laboratory boss on AI and equality
Trevor Hardy, chief executive of trends forecaster The Future Laboratory explores some of the factors that will come to define the retail sector.
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OpinionOpinion: The complex data of the customer journey
Think of that last significant purchase you made. New laptop? A holiday? New sofa? At this time of year maybe it was a new barbecue.
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OpinionBlog: Follow Ocado and make drivers brand ambassadors
Ask a retail chief executive what differentiates their business and nine times out of ten the response is service.
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OpinionOpinion: Lessons to learn from the Debenhams data hack
The Debenhams Flowers website hack reveals the risk retailers take when conducting business online, while highlighting some useful lessons for future security.
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OpinionOpinion: Should Sainsbury’s bank its own Booker?
Sainsbury’s delivered a mixed bag of a full-year results statement when it updated the market last week.
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AnalysisAgenda: Zalando and Supergroup update the market
Retail Week looks ahead to the next seven days, with updates from Zalando and Supergroup on the agenda.
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OpinionBlog: Witnessing the rise of the retail robot
Hermes’ David Turner explains how the company’s proposed self-driving delivery robots will work alongside its human couriers.
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AnalysisWhat tech will be the biggest disruptor to retail?
Technology is transforming retail. We ask the visionaries on our Tech. advisory board which development will be the biggest disruptor to the sector.
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AnalysisAre retailers falling short on customer strategies?
Economic uncertainty plus the evolution of the connected consumer is allowing nimble retailers to cash in while some legacy brands being left out in the cold.
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AnalysisAnalysis: How can M&S make food online work?
Shoppers were rejoicing this morning with news that Marks & Spencer is set to start selling food online.
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AnalysisAgenda: Sainsbury’s, Morrisons, Next and grocery share
Retail Week looks ahead to the next seven days, with updates from Sainsbury’s, Morrisons, Next and the latest grocery market share data all on the agenda.
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DataData: How do the fashion etailers’ numbers add up?
Fast fashion etailer Boohoo revealed that its pre-tax profits doubled last year, as US sales soared 140%.
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AnalysisIs there investor appetite for a Shop Direct IPO or sale?
Shop Direct’s turnaround is a big retail success story following a transformation in recent years.
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OpinionOpinion: Why would fashion etailers open stores?
The changes in the retail landscape continue, in terms of brands and consumer behaviour.
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OpinionOpinion: The M&A world of retail comes full circle
As I bow out after more than 30 years in retail, I reflect upon some of the permanent changes and trends that have come full circle within the industry.

















