More online retail – Page 99
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OpinionComment: What can retailers learn from the Christmas trading period?
The Christmas trading period has offered retailers valuable lessons on customer expectation, supply chain and fulfilment.
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OpinionComment: How the Super Bowl turns views into purchases
Shoppable advertisements and promotions aired during the Super Bowl demonstrate how retail boundaries are being blurred.
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AnalysisSeven reasons why retailers need to support the UK textiles industry
Paul Short, chair of the N Brown Textiles Growth Programme, tells Retail Week why retailers need to support the UK textiles industry.
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AnalysisInfographic: What causes the most complaints in retail?
Retail has been named as the most complained about sector in the UK. Find out what regions complain the most and what most riles consumers.
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AnalysisIs paperless engagement with customers the future for retailers?
As more retailers look towards mobile to interact with customers, what are the benefits of moving away from paper to digital engagement?
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OpinionRetail surgery: How will smartphones change the in-store experience?
To date, online retail has been far more advanced than the high street in using analytics to transform the customer experience.
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AnalysisAnalysis: Cautious optimism in uncertain times for the retail sector
Retail 2015, produced by Retail Week in association with Kurt Salmon, reveals what industry chiefs really think about prospects for 2015.
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OpinionComment: Homage to Catalonia’s remarkable retail arena
At the heart of Barcelona’s vibrant retail scene department store El Corte Inglés is a monument to shopping in the modern era.
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AnalysisAnalysis: Do Amazon stores signal the death of the pure-play?
As Amazon reportedly prepares to buy RadioShack stores, Retail Week examines whether this is the end of pure-play etailing.
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OpinionComment: Are Waitrose’s January results a sign of things to come?
If Waitrose’s recent results are any guide life in the supermarket industry seems to have got a bit tougher again since Christmas.
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AnalysisAnalysis: What does McNamara’s departure mean for Tesco’s tech future?
Chief information officer Mike McNamara is the latest executive to leave Tesco, but where does this leave it in terms of IT and technology?
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AnalysisIn the news: Incoming Foyles chief executive Paul Currie
Incoming Foyles boss Paul Currie has ambitious plans for the bookseller and believes its ecommerce offer could eclipse its bricks-and-mortar business.
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OpinionComment: Ocado’s first annual pre-tax profit is tribute to Tim Steiner
It still starts with an o and it ends in an o, but at last online grocer Ocado has recorded a full-year statutory profit.
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AnalysisAnalysis: How can retailer's supply chains cope with seasonal surges?
What can retailers learn from Black Friday 2014’s supply chain woes, and how can they better prepare for future seasonal surges?
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OpinionRetail surgery: How can I add a ‘human touch’ to online customer relationships?
Customers expect to be able to shop at a pace, time and location of their choosing and to use whichever device they have to hand.
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AnalysisAnalysis: Christmas trading figures show the great retail divide
The festive season’s results inevitably have winners and losers, but this year’s OC&C Christmas Trading Index shows the gulf between them.
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OpinionComment: Rewriting Tesco’s history is neither true nor fair
Tesco has undoubtedly struggled in recent years but some of the criticism of the retailer’s previous management has gone too far.
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OpinionComment: Is Black Friday more trouble than it is worth?
Black Friday’s high-profile promotion caused logistics chaos for some retailers but presents undeniable opportunities for others.
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AnalysisStart-up of the week: Mobile gamification platform 3radical
Start-ups in retail technology are growing quickly and Retail Week is highlighting some of the best. This week 3radical is in the spotlight.
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AnalysisAsos begins testing personalised recommendation feature
Asos has begun testing a feature called Asos Recommendations that will suggest products from brands and categories consumers already shop from.