All Multichannel articles – Page 36
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NewsOpinion: Growing the grocers through mobile
As the big four supermarkets look for new ways to diversify their offers, could mobile be the key to better sales and consumer insight?
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NewsBlack Friday fuels ‘biggest ever week’ at John Lewis
Sales at John Lewis in the seven days to November 26 came in just shy of £200m, marking the department store’s “biggest ever week”.
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VideoWatch: Talking Shop with Dunelm boss John Browett
Dunelm chief exec John Browett goes shopping with us in the recently refurbished Milton Keynes store to discuss life as a retail boss.
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AnalysisTwitter debate explores disruptive connected technologies
Which disruptive connected technologies will shape the future of European retail? Share your views by tweeting the hashtag #EuroConnected on Friday December 2 at 12.30pm.
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VideoWatch: Black Friday kicks off at Shop Direct
Shop Direct boss Alex Baldock on how Black Friday is taking shape and why it favours the pure-play retailers.
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Retail VoiceWhat to expect from Black Friday 2016
As we enter the final few days before Black Friday, Chris Harle from PCA Predict highlights the key trends to watch out for.
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AnalysisAnalysis: Counting the cost of Black Friday
As Black Friday has become a fixture in the UK retail calendar, the cost of doing business for the event has escalated.
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NewsToday in retail: Black Friday marathon clicks into gear
Black Friday is just a week away but already the battle for sales is raging online.
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AnalysisThe five major challenges for chief information officers
With unrestricted access to the UK’s top retail tech leaders, Retail Week Connect’s new report, in association with Brother, is based on anonymous interviews with chief information officers and chief technology officers at the UK’s most innovative retailers.
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OpinionRetail surgery: How to improve multichannel retail
How can multichannel retailers service customers 24/7?
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NewsToday in Retail: Grocers square up as price war rages on
Tesco has thrown the latest grenade in the enduring grocery price war, unleashing plans for an 11-day Black Friday bonanza, starting on Monday.
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NewsToday in Retail: Morrisons and Amazon reveal delivery dynamite
Morrisons and Amazon unveiled an early Christmas cracker today with news of their blossoming relationship.
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NewsMorrisons expands delivery offer on Amazon Prime
Morrisons is rolling out a one-hour delivery service on a full grocery shop for Amazon Prime shoppers in selected postcodes.
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NewsRetail Week Awards: A look back at 2016's customer experience winner Ao.com
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back at 2016’s winners. Today, Ao.com - winner of Customer Experience Initiative of the Year.
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Opinion
Opinion: Buster the boxer, brand values and Black Friday
’Tis the season to watch telly – or more likely these days YouTube – as retailers unveil their Christmas ads.
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AnalysisRetail Week Awards: Looking back at the past winners
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back through the archives at winners over the past twenty years.
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NewsToday in Retail: Black Friday battle kicks off
The fight for Black Friday got under way today as etail giant Amazon launched its deals for the sales extravaganza.
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OpinionOpinion: A subdued outlook for retail deals
Brexit uncertainty and a tough year mean that the focus for retailers will be on trading rather than IPOs and deals.
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OpinionOpinion: Marks & Spencer bites the bullet in changed times
The recent strategic update from Marks & Spencer perhaps marks a watershed moment for a business that has been a retail beacon for decades.
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AnalysisAnalysis: Why etailers are moving from clicks to bricks
More and more pureplay retailers are betting on bricks-and-mortar to develop their business. But is traditional retail worth the trouble?