All Online retail & ecommerce articles – Page 305
-
OpinionComment: Why customer relationship management is no longer enough
Customer relationship management (CRM) is too focused on transactions and now retailers must build two-way relationships.
-
NewsBreakfast briefing: Retail news on Sainsbury's and Tesco
Retail news round-up on November 10, 2014: Sainsbury’s to scrap store openings programme,Warren Buffett loses $678m on Tesco investment, Tesco surrenders top spot in entertainment sales to Amazon
-
AnalysisPeople: What skills does the Tesco board need to succeed?
The role of the board of directors has been brought into sharp focus in recent weeks by the accounting scandal at Tesco, and the coming weeks will be crucial for the retailer.
-
InterviewInterview: Munish Datta on M&S’s updated sustainability programme
Munish Datta speaks about M&S’s updated sustainability programme, Plan A, and building a sustainable property portfolio for the future.
-
NewsShop Direct to invest £1m in this year's Black Friday bonanza
Very owner Shop Direct is investing almost £1m to promote a week of Black Friday events this year as it seeks to woo ‘deal-hungry’ shoppers.
-
NewsBreakfast briefing: Retail news on Lidl, Very, Home Depot and Shop Direct
Retail news round-up on November 7, 2014: Lidl launches menswear, Very launches Christmas ad, Home Depot suffers data breach, Shop Direct appoints new consumer PR.
-
AnalysisAnalysis: Why are retailers so keen to deliver through transport hubs?
Transport hubs are increasingly important for fulfilment strategies at retailers including John Lewis and Asda, as they seek to make the last mile cheaper.
-
GalleryStore gallery: Samsung Galaxy Studio is a customer experience playground
The Samsung Galaxy Studio New York shop gives meaning to the idea of stores as play areas, putting customer experience first.
-
OpinionRetail surgery: What are the complexities of trading in China?
As online retail goes from strength to strength, China’s potential as an international ecommerce leader cannot be underestimated.
-
AnalysisAnalysis: How to prepare for the next generation of shoppers
Samsung Electronics UK’s pop-up at Westfield showcased the latest retail tech and hosted a discussion on how it can enhance shopping.
-
NewsWalmart’s mobile app searches stores for its customers
Walmart’s latest mobile app feature allows customers to search a particular store for items on their shopping list.
-
NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending November 04, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
-
OpinionComment: The fulfilment essentials for a successful Black Friday
Collect+ chief executive Neil Ashworth explains how retailers should prepare for the fast-approaching Black Friday opportunity
-
AnalysisStart-up of the week: Online scheduling platform Bookingbug
The number of start-ups in retail technology is growing quickly and Retail Week is highlighting some of the best. This week, Bookingbug is in the spotlight.
-
NewsHalfords sales and profits rise in first half as retail strategy kicks in
Halfords’ profit before tax and non-recurring items increased 10.8% to £49.4m in the first half as its retail strategy bore fruit.
-
NewsMorrisons 'encouraged by progress' despite 6.3% like-for-like fall
Morrisons’ like-for-likes excluding petrol slumped 6.3% in the 13 weeks to November 2 and total sales excluding fuel were down by 3.6%.
-
NewsPaperchase partners with Staples to roll out products in 1,200 US stores
Paperchase has signed a deal with US-based Staples to sell its products across 1,200 of the stationers’ American stores.
-
OpinionComment: What do M&S’s results mean for CEO Marc Bolland?
A year ago the Marks & Spencer interims on November 5 were a damp squib, but today the shares have taken off like a rocket.
-
NewsIkea to overhaul delivery options as car ownership in cities declines
Furniture giant Ikea is investing heavily in fulfilment and improving convenience to reflect consumers’ changing lifestyles, including falling car ownership in cities.
-
OpinionComment: How retailers can unite online and offline consumer experiences
As omnichannel retail continues to gain popularity, here are four ways for retailers to meet their customers’ changing expectations.