All Online retail & ecommerce articles – Page 372
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OpinionComment: Digital advisory boards could prove vital in 2014
Only Thomas Cook among the FTSE 250 have taken the plunge in appointing a digital advisory board (DAB) citing its digital strategy as a key element of its turnaround.
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AnalysisAnalysis: Why Ebay's Shutl purchase is only part of the fulfilment story
EBay’s purchase of Shutl is the latest in a long list of delivery innovations and launches in retail this year. Rebecca Thomson takes a look at how this crucial battleground is developing.
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NewsClarks launches kids footwear on Amazon
Clarks has launched kids footwear on online giant Amazon’s UK site.
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NewsHMV music app returns to Apple store
HMV’s digital music app has returned to the Apple App Store after the retailer removed a function that violated Apple’s guidelines on in-app purchases.
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NewsVery and John Lewis take centre stage in ITV's Christmas Shopping Wars tonight
Retail will take centre stage on prime time ITV tonight as companies including Very and John Lewis discuss their plans for the festive period in ‘Christmas Shopping Wars’.
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AnalysisAnalysis: Why technology innovation is becoming as important as product innovation
Technological innovation is radically changing shopping and retailers have realised they can’t be passive observers in this process. Rebecca Thomson finds out what they are doing.
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OpinionComment: Technology can't replace retail basics
What a weird and wonderful retail world we inhabit. Retail Week’s September Technology supplement talked about the blurring of the boundaries between the virtual and physical space.
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OpinionComment: Product exclusivity breeds success in the world of retail
While M&S’s reluctance to launch a full online food shopping offer perplexes some, the success of its bricks-and-mortar food stores provides a masterclass in how shops can thrive even as ecommerce grows.
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NewsDigitally upskilling staff key to cross-channel success, says Asda multichannel boss
Digitally upskilling all staff is the key to achieving cross-channel success, according to Asda multichannel boss Jon Wragg.
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Opinion
Blog: Personally designed diamonds on iPads at DeBeers
The luxury market has often excelled in the digital sphere – it has the money to spend and the motivation because brands are keen to try something that will make them stand out.
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NewsGoogle launches retailer certification scheme
Retailers including Schuh have signed up to Google’s new certification service, Google Certified Shops.
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AnalysisM&S interims preview: A tale of two businesses
When Marks & Spencer posts first-half results next Tuesday the likelihood is that they will once again tell a now familiar tale of two businesses.
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NewsCoast online boss warns retailers must prioritise web localisation overseas
Coast’s head of ecommerce has warned that retailers who do not prioritise website localisation overseas will incur massive costs and could fail to attract customers.
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OpinionComment: Forget omnichannel, isn’t it all just retail?
Omnichannel, multichannel or just plain retail. Does the term by which the industry refers to the proliferation of ways it can interact and transact with its customers matter?
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NewsMorrisons grows new customers by 150% using phone data
Morrisons has increased its number of new and reactivated customers by 150% by targeting postal areas where people shopped with other grocers.
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NewsAO.com: Supplier buy-in essential to see return on investment in social media
Retailers will fail to see a return on investment with social media if they fail to get buy-in from their suppliers, delivery teams and customer call centres, according to AO.com head of brand and social media Yossi Erdman.
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NewsMobile sales "explosion" helps bring Shop Direct into the black
A mobile sales “explosion” helped etail group Shop Direct achieve its first pre-tax profit in a decade as it plans to invest £100m to propel growth.
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AnalysisAnalysis: How are etailers investing and innovating to rip down barriers to online shopping?
The quest to make online shopping as quick and convenient as possible has accelerated this year as retailers excelled themselves with slick fulfilment and innovative partnerships.
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OpinionComment: British etail leaders remain world’s best
Charged with developing and future-proofing the sales channel broadly regarded as having the biggest potential for growth in British retail, these individuals must be prepared to be leaders of innovation.
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NewsArgos predicts click-and-print will become new click-and-collect
Argos digital director Bertrand Bodson predicts that the rise in 3D printing means that customers will be clicking and printing rather than clicking and collect in the next ten years.